Stacy Proia

Over The Top Customer Service

Professionally, I enjoy networking and nurturing lasting relationships through integrity, loyalty and respect.
- In hospitality, it is my job to be sure everyone is enjoying their time. It's the greatest industry ever!
- I enjoy growing in unique ways, going the extra mile, providing exceptional customer service & leadership.
- My goal is to build relationships, contribute success to the team & be the reason for the brand recognition & the sale.
Personally, small things done with great Love will change the world.

Established in 2011 and currently operating as Mazzaroth Enterprises, LLC, in Jacksonville, Florida a family-owned custom home remodeling business with over 30 years of experience in the industry.
Specialize in remodeling spaces, offering custom designs for closets, kitchens, bathrooms, window/door replacements, tile work, flooring, interior and more.
Collaborate closely with clients to understand their vision and requirements, delivering high-quality remodeling solutions that exceed expectations.
Provide potential clients with a comprehensive overview of services and capabilities.

HOSPITALITY IS MY HEART AND SOUL
Genuinely care about guests and the level of service provided.
Provide exceptional service and create memorable dining experiences for guests, consistently exceeding expectations.
Demonstrate extensive knowledge of cuisine and wines, offer expert recommendations and enhance the overall dining experience.
Collaborate effectively with a team of talented dining experts, ensuring seamless coordination and efficient service delivery.
Adapted to fast-paced and high-pressure environments, consistently delivering exceptional service, consistently receiving positive feedback from customers, resulting in
increased customer satisfaction and repeat business.
Gained experience as Front of the House Manager, overseeing operations, finding solutions effectively, and directing outstanding customer service initiatives.

Create engaging social media and digital designs, effectively capturing the attention of the target audience and driving brand awareness.
Develop and execute creative content strategies that resulted in a significant increase in organic audience growth and engagement.
Design realistic Doodle videos.
Implement innovative posting ideas and techniques that consistently attracted and retained followers, contributing to the overall success of the brand

Oversaw and managed the sales, service, and operations of the banking center, building strong relationships with customers and identifying their needs to provide effective solutions. Played a key role in driving company growth by referring commercial and consumer loans, deposits, insurance, and merchant services.
Consistently delivered exceptional customer service.
Practiced the standards of the Better Banking Pledge and Service & Support Pledge, ensuring a high level of professionalism and customer satisfaction.
Actively participated in various community activities, representing the company and fostering positive relationships with community members.
Demonstrated excellent leadership skills, effectively multitasking and adapting to change.

Provided exceptional customer service, for a wide range of banking transactions including deposits, withdrawals, & payments, ensuring accuracy & efficiency.
Found solutions for account discrepancies promptly and effectively, maintaining a high level of customer satisfaction.
Proactively built strong relationships with customers, identifying their needs and offering tailored solutions to meet their financial goals. I gave referrals to partner businesses.
Demonstrated a strong work ethic and commitment to professional growth, continuously seeking opportunities to enhance banking knowledge and skills.

Successfully determined clients' needs and proposed tailored solutions, resulting in a high rate of client satisfaction and repeat business.
Marketed real estate properties effectively, utilizing various channels and strategies to attract potential buyers and maximize exposure.
Provided expert guidance to buyers and sellers, facilitating smooth and successful transactions at the right price and under the best terms.
Collaborated with appraisers, escrow companies, lenders, and home inspectors to ensure a seamless and efficient purchase/selling process for clients. Established and maintained strong professional networks with attorneys, mortgage lenders, and contractors, leveraging these connections to benefit clients and provide comprehensive services

Ensured the upbringing and well-being of four children, focusing on fostering emotional, educational, and social development.
Created and sustained a nurturing environment to encourage strong family relationships and effective communication.
Implemented multitasking strategies to manage caregiving alongside household responsibilities efficiently.
Applied problem-solving abilities to tackle diverse challenges related to parenting and household management.
Coordinated and managed multiple activities, events, and priorities within a dynamic and demanding family environment
Promoted personal growth and resilience through consistent support, guidance, and organization in daily family life.

Played a key role as a volunteer and member of the Board of Directors for Pet Helpers, contributing to the successful fundraising and construction of a state-of-the-art, no-kill
animal rescue and adoption center with a medical clinic. Consistently demonstrated a strong commitment to the organization's mission.
Led fundraising efforts, organizing and executing various events that generated significant financial support for the organization.
Developed and implemented strategic initiatives to increase community awareness and engagement, resulting in an increase in adoptions and a decrease in euthanasia rates.
Actively participated in volunteer activities and promoted the welfare of animals in need.
pethelpers.org

Unique Activating First