Cory Forbes / Operations Manager
Known since 2006 - 817-791-6548
Over 15 years of sales and customer service experience within the home improvement and decorating industry. Focused on providing leadership and guidance to others and expanding management skill set over the past 5 years. Works best under pressure and in a high energy environment, leading a team to accomplish overall objectives quickly and precisely.
Oversees logistics and transfers of product to warehouse and customer.
Technology consultant to management on Facebook/Instagram integration.
Given responsibility over data entry of new products into Myriad/Filemaker system, due to extreme attention to detail and follow up.
Grew business by over 5% over plan, 10% comps.
Leader of InFocus Team - Volunteer Safety Compliance.
Team Depot Leader/Volunteer - Renovated MLK Center and Veterans housing.
Received over 15 commendations for going above and beyond.
Door to Door/Business to Business Sales & Site Management.
Managed construction crew and logistics for roofing replacement.
Created a mobile display for products and crafted displays by hand for demonstration.
Convert customers toward their product and track progress as well as the sales figures from four stores.
Spanish fluency was necessary for this position, as many of the customers were Hispanic.
Increased sales at highest volume store in region by over 34%.
Sales and customer service were the main objectives of this position, maintaining a showroom and keeping up-to-date new models. Merchandising and sign creation were also necessary to go above and beyond the sign kits provided by HQ.
Spanish Minor and Interdisciplinary Minor in Economics, Anthropology, and History