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Creator & formatter of Wordpress web sites and translator of complex concepts into clear, reader-friendly English



Adobe Creative Suite (Dreamweaver, Photoshop, Illustrator, Flash), Adobe FrameMaker, Adobe RoboHelp, Adobe Audition, WordPress, WebWorks Publisher, Microsoft Office, Microsoft Visio, Microsoft Access, FileMaker Pro,  XMeTaL


PHP, JavaScript, JQuery, XML, HTML, CSS


Work experience


Symantec Corporation
Authored online Help systems for company's Enterprise Security products, working with writers and developers to ensure accuracy and successful integration Coded and compiled HTML Help using content developed by writers from multiple divisions, following department guidelines for help generation, storage, and delivery(Adobe FrameMaker and RoboHelp, Publisher) Wrote and troubleshot HTML, XHTML, XML, CSS, ASP, and Symbian and JavaScript code Edited and debugged Flash files and ActionScript Created and optimized graphics, screen captures, and diagrams to illustrate documentation(Adobe Photoshop & Illustrator and MS Visio) Repaired code defects reported through STS database
Nov 2008Present

Communications Consultant

Wordpress, IT, and Communications Consultant
Freelance Create and maintain websites using Wordpress and PHP, JavaScript, HTML, & CSS Write and edit PHP, JavaScript, JQuery, HTML, and CSS to alter and maintain WordPress themes Communicate with designers to translate exact specifications to site
Aug 2009May 2014

Audio Editor & Host

Online Communications
Audio Editor & Host Mauldin Economics Narrator and audio editor for renowned financial commentator Recorded/voiced intro and" outro" for regularConversations with John Mauldinsubscription audio product Edited audio for same, clarifying sound and adding effects Recorded/narrated weekly Thoughts from the Frontline premium audio product Updated company database with entry and its description
Jun 2011Nov 2011


Online Communications Online Communications
Feb 2008Jul 2009


Online Communications
Jun 2003Oct 2005


UCLA Anderson School of Business, Dept. of Alumni
Relations (Please see above.) Online Help Developer
May 2001Aug 2001


Online Help
Author Vivecon Corporation Wrote, formatted, and integrated context-sensitive online Help system for set of procurement-forecasting software applications in Silicon Valley start-up converted Frame documents into HTML Help via WebWorks Publisher, modifying HTML code to produce desired output collaborated with other authors to ensure consistency of tone, style, and method of use, simultaneously writing Help documentation for three complex applications, for end-user and administrative audiences(Adobe FrameMaker and WebWorks Publisher) interviewed development and account management staff andinterpreted software specifications to understand products and their intended use, pre-release created and optimized graphics, screen captures, and diagrams to illustrate documentation(Adobe Photoshop & Illustrator and MS Visio) collaborated with interface designer to improve interaction design of system and software.
Jun 2000Apr 2001

Documentation Manager

Online Help
Documentation Manager Vité, Inc. Hired and managed team of writers to author User and Methodology Guides and tutorials for Stanford- based project-management start-up, setting standards for company-wide style, readability, and format wrote, formatted, and integrated context-sensitive online Help system application set, translating complex concepts into clear, user-friendly text(FrameMaker and WebWorks Publisher) proofed and edited application interfaces and own and others' work for style, grammar, and usage created and optimized graphics and flowcharts to illustrate documentation(Adobe Photoshop and MS Visio) wrote and submitted bug reports and suggested fixes interviewed software engineering and product management staff
May 1998May 2000

Senior Technical & Marketing Writer

Personic Software, Inc
Senior Technical & Marketing Writer
Nov 1994Apr 1998

Technical and Marketing Writer

Interim Personnel, Inc.
Technical and Marketing Writer Wrote software documentation and procedures for widely-varied audiences in diverse environments, often acting alone and with minimal support and supervision translated complex concepts into clear, user-friendly text created presentations and drawings to illustrate user manuals proofed, edited, and extensively re-wrote others' work documented departmental procedures and authored status reports, RFP's, and RFI's learned complex processes and new software on-the-job and under deadline Representative clients: Booz, Allen, & Hamilton Wells Fargo Bank(Marketing Department) University of California at San Francisco(Department of Accounting) Bank of America(Government Relations, Global Payment Services)
Sep 1991Oct 1994

Desktop Publisher

Thomas Jefferson University
Desktop Publisher Supported Director of Jefferson Cancer Center with presentations and informational collateral for heavy discussion and lecturing schedule Created Director's presentations using diagrams, graphics, and scanned images(Adobe Photoshop and MS Visio) Typeset and formatted departmental collateral Transcribed Director's medical dictation and speech notes Liaised Director's clinical and administrative offices, maintaining diplomatic communication between staff and patient and physician population Amused Director





Northwestern University