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Senior Project Manager with 7+ years of experience supporting brands and clients across various industries. Skilled in every stage of content coordination—from concept to execution, budgeting, and logistics—while keeping timelines on track and teams aligned. Expert in content strategy, production operations, and client partnership, with a proven ability to align creative execution with business objectives. Known for driving efficiency, improving processes, and delivering projects on time and within budget. Excited to contribute my expertise to a dynamic team and make an impact through meaningful experiences, and well-executed projects

experience

12/2020Current

Senior Project Manager/Content Strategist

studioID (Industry Dive)
  • Serve as primary client point of contact, managing communication from kickoff through project completion. Overseeing strategy, production, and delivery
  • Build and maintain detailed project timelines, scopes of work, and production schedule
  • Manage internal workflows with cross-functional teams (designers, editors, producers) to shape storytelling and execution
  • Source vendors, freelancers, and production partners including sourcing, contracting, and specified project requirements.
  • Analyze performance metrics and optimize campaigns using data-driven insights to better ensure quality control across all deliverables including video, digital, and social content.
  • Converted a one-time, high-budget client engagement into a recurring annual content partnership through strategic planning and relationship management, Increasing long-term revenue and client retention
  • Mentor junior team members and freelancers, contributing to team development and knowledge sharing
06/201711/2020

Account & Project Manager

Wolters Kluwer
  • Supported execution of digital campaigns including email, web, and CRM initiatives
  • Coordinated cross-functional teams including marketing, product, and technical stakeholders
  • Led CRM and email marketing campaign execution within Salesforce
  • Oversaw budgets, purchase orders, and invoicing processes
  • Acted as liaison between product and technical teams to support successful project delivery
  • Provided post-launch support including troubleshooting, updates, and performance improvements
  • Improved Salesforce data integrity through reporting analysis and system cleanup initiatives
08/201606/2017

Marketing Manager

ZARA
  • Streamlined communication by delivering weekly business and product update and reports, enhancing clarity and driving informed project decisions.
  • Delivered high impact campaigns that were optimized to meet the brands strategic vision and business objectives while building brand equity
  • Developed customized project plans and budgets tailored to departmental needs, improving project execution within budget
  • Trained associates on business systems, creative practices and strategies according to guidelines in accordance with brand image
02/201608/2016

Marketing Manager

H&M
  • Created resource plans for new campaigns, optimizing team allocation and ensuring timely execution aligned with brand goals.
  • Organize and release project details, track updates and milestones of floorset lifecyles 
  • Monitored KPIs to increase quarterly sales, ensuring alignment with strategic business objectives
  • Assisted with expansion; in-store developments/store opening
08/201302/2016

Product Lead

Urban Outfitters
  • Led forecasting, buying strategies, and performance analysis across product categories
  • Identified trends, risks, and opportunities to inform merchandising decisions
  • Collaborated with allocation and buying teams to optimize inventory and sales performance

Certifications

  • Certified Project Manager Professional
  • Asana Workflow Specialist

Skills & strengths

Project & Program Management

Content Strategy & Development

Talent Sourcing

Client & Stakeholder Management

Cross-Functional Leadership

Budgeting & Resource Allocation

Agile & Waterfall Methodologies

Data Analysis & Performance Optimization

Jira & Confluence

CRM & Marketing Automation (Salesforce)

Tools: Asana, Jira, Confluence, Microsoft Office, Google Workspace

Education

Coppin State University                  Bachelors of Science