Vladimir Tankhimovich

Served as subject matter expert on electronic messaging and collaboration platforms, and primary point of contact for all email-related questions. Supervised by and reported directly to the CIO and CTO.

• Overhauled company’s email and collaboration infrastructure, bringing downtime to near 0%
• Implemented Domino policies, dramatically reducing administrative costs and support calls
• Performed setup and administration of IBM MaaS360 portal, monitored device compliance
• Spearheaded migration of legacy messaging system to a contemporary cloud web services platform
• Coordinated Front rollout, managed teams/inboxes; expedited user support during and post-migration
• Managed user and group accounts lifecycle on multiple systems across custom applications
• Troubleshot mail routing and delivery in CanIt-PRO, Domino, Gmail and Front; SPAM attack prevention, response and mitigation
• Evaluated and recommended services, software and hardware vendors for multiple IT projects
• Designed and maintained custom Domino applications
• Performed setup and administration of High Availability SonicWall SSLVPN appliances
• Investigated DMCA violations and other security requests; identified infected machines
• Maintained server SSL certificates for HTTPS, IMAPS, SMTPS, LDAPS, SSLVPN, SFTP on variety of platforms
• Performed server monitoring and troubleshooting, automated routine administrative tasks using shell scripting, REG files and scheduled jobs
• Created technical documentation for IT staff and end users
• Provided 24/7 on-call Level 3 client support

Provided system administration support for a Domino infrastructure in the NY and India offices.

• Streamlined company email directory using multilevel nested departmental groups
• Performed BES administration, user management, device activations, IT Policies, and troubleshooting
• Managed MailWatch email security portal
• Created program documents and scripts for scheduled server maintenance
• Conducted Domino server security auditing
• Consolidated SMTP infrastructure, optimized spam control settings
• Implemented password management for PCI compliance

Provided system administration support for a 31-server/35,000-user Domino infrastructure at the Rose Hill and Lincoln Center campuses.

• Performed installation and configuration of Lotus Domino servers, clustering and high availability
• Monitored and troubleshot the automated user account generation system
• Deployed and configured the Trend Micro ScanMail antivirus software
• Administered and maintained the Mirapoint Message Store/RazorGate servers
• Led the development, testing and documentation of Disaster Recovery procedures
• Acquired the Mirapoint Certified Engineer Training

Managed a multi-domain Windows network with 10 branches in the US and the UK.

• Implemented antivirus and WSUS solutions, reducing server and client downtime
• Created and deployed custom Windows Group Policy templates
• Managed the setup and administration of Terminal Servers with Citrix MetaFrame
• Performed tape backups/restores, created Arcserve backup scripts
• Awarded “Employee of the Month”

Patent of a multifunctional magnetic-bubble memory device

Visual Basic, PowerBuilder; UNIX, C, Oracle, SQL