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Tracy Goldsmith

HR Technology Director / Senior Business Analyst / Project Manager

Summary

Human Resources professional with 20+ years experience implementing and supporting Human Capital Management Enterprise solutions. Proven strategic and operational leadership with SAP SuccessFactors and PeopleSoft products. Exceptional analytical and troubleshooting abilities. Passion for discovering creative solutions in order to maximize process efficiencies. Highly customer focused with comprehensive understanding of Human Resources processes.

Professional Experience

Jan 2017 Aug 2019

Director, HR Technology

Union Pacific Railroad, Omaha, NE

Led team of 10 senior business analysts to deliver and support mission critical Workforce applications including SAP SuccessFactors Human Capital Management, SAP Benefits, SAP Environment Health Safety Management, SAP SuccessFactors Recruiting, Teradata and Tableau Analytics as well as internal proprietary business systems. 

  • Created organization’s HR Technology Strategy and implemented new governance framework and processes.
  • Proactively consulted with HR leadership / customer teams on business needs and trends, solution options and goals, to ensure priorities were identified and communicated and solution deliverables met targets.
  • Presented business leaders with cost-benefit and return-on-investment estimations to drive project planning and execution.
Aug 2014Jan 2017

Solutions Architect, SAP Human Capital Management

Union Pacific Railroad, Omaha, NE

Led $3.5M initiative to replace organization's PeopleSoft HRMS with SAP SuccessFactors cloud hybrid solution.

  • Implemented redesign of SAP HCM and 50+ integrations as well as following new modules: SAP Benefits, SuccessFactors Role-based Permissions (RBP), SF Career Development Planning (CDP) and SF Learning Management System (LMS).
  • Collaborated with cross-functional teams of business analysts and developers in documentation of technical specifications to design solutions meeting business requirements.
  • Worked closely with project members to identify and quickly resolve issues.
May 2012Aug 2014

Director, HR Processes and Standards

Union Pacific Railroad, Omaha, NE

Facilitated and coached teams in identifying improvement opportunities, establishing standards / metrics and meeting objectives and timelines.  

  • Led Locomotive Simulator Continuous Improvement initiative. Reduced Simulator Scenario Development Cycle-time by 22%.
  • Trained 90% of Human Resources on Lead Methodology & Tools including Value-Stream Mapping and Root Cause Analysis.
Sept 2002May 2012

Team Lead, Human Resource Management Systems

Union Pacific Railroad, Omaha, NE

Managed HRIS activities for various systems including SAP SuccessFactors and PeopleSoft HRMS as well as integrations with both external and internal solutions.  

  • Led implementation of SAP SuccessFactors Performance & Goal Management, Succession Planning & Compensation Management cloud solution for 7,500 users.
  • Led implementation of new HR Reporting System. Replaced 1,800 Microsoft Access & ColdFusion reports with 60 standard self-service reports.
  • Designed, tested and implemented PeopleSoft Qualifications Management solution. Included workflow, configurable checklists & self-service for 15,000 engineering employees.
  • Led PeopleSoft HCM Upgrade from client-based v7.5 to web-based v8.8, included Benefits Administration and integrations with custom Payroll system.
Sept 2000Sept 2002

Senior Human Resources Consultant

PeopleSoft, Chicago, IL

Served as Lead Functional Consultant on multiple implementations of PeopleSoft HRMS as well as provided support to Midwest Sales team on potential Recruiting Solution customers.  Clients ranged from healthcare to manufacturing.

  • Performed fit/gap and systems analysis and presented recommendations and functional design to clients.
  • Facilitated Business Process Mapping sessions to document client business requirements and identify business process and policy changes.
  • Performed configuration setups as well as prepared administrator documentation outlining all setup activities performed.
  • Designed end-user training including both instructor & participant training guides for various clients.

Professional Associations

International Institute of Business Analysis (IIBA), Lean Enterprise Institute (LEI), SAP SuccessFactors Community, Society for Human Resources Management (SHRM)

Accomplishments

SuccessFactors Associate Certifications in Performance and Goal Management, Recruiting Management, Recruiting Marketing, 2019

SAP SuccessFactors SFX Accreditation, 2018

Union Pacific HR Award of Excellence, 2016