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Work experience

Mytilineos SA - Protergia
11/2016present

Retail Stores | Channel Sales, Operations & Project Supervisor

Protergia own Retail Shops

  • Coordinate internal resources and third parties/vendors for the flawless execution of projects
  • Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility
  • Develop a detailed project plan for building a new shop in order to monitor and track progress
  • Report and escalate to management as needed
  • Liaise with HR, HSE, Marketing, Procurement, Facility, ISO, Internal Audit to establish rules of procedure and complete assigned activities
  • Set and monitor KPI's, monthly target and sales results achieving 133% of the annual target
  • Hold monthly sales meeting with store supervisors
  • Drive a team of 21 in store sale employees, 7 shop supervisors and 5 district AM's in order to achieve monthly targets
  • Establish Covid19 shield Shops

Protergia Exclusive Retail Shops (Franchise)

  • Create from scratch the franchise network of Protergia Exclusive Partner's shops
  • Expand the network of stores by finding and evaluating new partners in wider area of Greece
  • Negotiate new partners contracts and close the final deal
  • Set and Report KP I's
  • Monitor Exclusive Partner's PnL and provide customized advice and actions for maximizing profit 

Partners Retail Shops

  • Cooperate with the largest telecommunication provider (Sales/Project Management)
  • Liaise with Legal department, Finance, Marketing, Back Office to achieve high standard results
  • Create and manage a team of 30 Protergia Energy Advisors (in partner stores)
  • Motivate, coach and develop  6 district AM's to achieve high quality sales results
  • Conduct regular meetings with partners in order to build strong relationships
  • Monitor MTD and set targets according to company's commercial policy and annual budget
  • Report and monitor according to budget
  • Create on board procedures for new partners
  • Develop new business partnerships
Mobile Communications-Vodafone Partner
10/201411/2016

Business Sales Supervisor

  • Manage and coordinate a team of 6 B2B sales advisors and 30 in-store employees.
  • Lead by building strong team relations
  • New customer base development
  • Partner's strategic and tactical planning
  • Competition analysis
  • Monitor company KPI's
  • Monthly target development and forecast results
  • Achieved 142% growth in annual targeted sales volumes
  • Hold regular meetings with employees
Vodafone
04/200910/2014

Account Manager B2B

  • Maintain and develop the existing 85 HVSME business customers
  • Develop customer base by new customer acquisition
  • Promote the knowledge and sales of Vodafone's services
  • Suggesting new solutions and services custom made, in order to increase customer retention and acquisition
  • Support the pre-sales and marketing department in designing technical solutions coherently to the customers' requests and needs, through communication and analytical skills
  • Monitor the customer satisfaction and the market, in order to address new trends and opportunities,
  • Promoting the development of existing and new services.
  • Create and develop detailed sales plans
  • Plan and attend regular update meetings with accounts
  • Manage ad-hoc queries and enquiries generated by account portfolio
  • Liaise with internal departments to ensure rate requests are followed up and required loading's are completed in time-frames acceptable to the client
  • Conduct reviews on accounts on regular basis to evaluate clients' demands and usage of account
Otenet
03/200712/2007

Sales support & Merchandising

  •  Setup,  plan-o-gram  execution, as well as the stocking, fronting, facing, and rotating of the  On DSL Kit
  • Interface with several different retail outlets such as Germanos, Oteshop, Cosmote, Multirama, Media Markt, Fnac and Plaisio
  • Train sales rep targeting in making them brand ambassadors
Samsung-Euroelectronics
06/200502/2006

Sales support & Merchandising

  • Train in-store employees into new products and specs
  • Ιmprove the presentation of Samsung products in-stores
  • Interface with a number of different retail outlets such as Germanos, Oteshop, Cosmote, Multirama, Vodafone, Wind, and Plaisio
Creative Communications
05/200305/2005

Account Manager BTL

  •  Meeting and liaising with clients to discuss and identify their advertising requirements
  • Budget planning
  • Create strategy for assigned products
  • Production coordination
  • Campaign results reporting and analysis. for major clients (Maxxium Hellas, Sony Ericsson, American Express)
Actmedia
08/199907/2002

Administrative Officer

Creating database and data entry for major clients such as Procter & Gamble, Amvyx, Metrorama, Bell Atlantic etc. Also responsible for automation and maintenance of local network

Education

1st Technical Highschool - Grava school complex
1999

Computer Programmer

IEK Acharnon October 2001 – June 2002
10/200106/2002

Technical IT Applications, Network Office Applications

Hellenic Open University
2018present

Business Administration

Seminars