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IT Professional looking for returnship after a career break.

    Summary

    Passionate and dedicated IT professional interested in resuming her career after a break.             

     Over 8 years of previous work experience that varies from Application Development, Integration, Maintenance, and support in the Telecom OSS/BSS domain.

    Profile at a glance

    • Worked as Senior Solution Integrator for Ericsson India (Mar 2012 -Jan 2016)
    • Worked as Senior System Engineer for IBM India (Feb 2009-Mar2012)
    • Worked as Software Developer for Prodapt Solutions India (Jun 2007 -Feb 2009)
    • Excellent problem-solving skills with a solid technical background and good interpersonal skills.
    • Interested in continuous learning with a growth mindset.
    •  Strong analytical and problem-solving skills.
    • Basic programming skills in Java ,Javascript , SQL, Shell scripting.
    • Work experience on various Telecom COTS products - Ericsson Order care and Catalogue management, Telcordia Granite inventory, Oracle Metasolv M6 Order Management and Inventory Management.
    • Basic proficiency in Linux environment.
    • Intermediate proficiency in data analytics using Excel.
    • Work experience in data analysis and migration.
    • Worked on data migration projects using Oracle ETL tool, PERL script and application APIS.
    • Basic knowledge of IT infrastructure domains including cloud, data centers, networks, server utilization, virtual environments, storage, and application development & maintenance.
    • Efficiently performed root cause analysis of issues for issues reported by business users.
    • Excellent Team player with good communication and presentation skills.

    Certifications

    • Certified Ethical Hacker (CEH) EC-Council - Passed Year 2022
    • Microsoft Azure Fundamentals- AZ900 - Passed Year 2021
    • Sun Certified Programmer for the Java Platform, Standard Edition 5.0 (SCJP 5.0) Passed Year 2010

    Skills

    6
    Programming
    • JavaScript
    • HTML,XML,JSON
    • Java
    • PL/SQL
    • Shell Scripting
    10
    Telecom COTS OSS BSS
    • Ericsson Order Care  and catalogue management
    • Oracle Metasolv M6 Order management and Inventory management 
    • Telcordia Granite
    • Ericsson Order Care  and catalogue management
    • ConceptWave development platform
    5
    Tools
    • Eclipse Studios
    • Weblogic Severs
    • Toad
    • Microsof Excel
    • Oracle data Loader
    • Packet Tracer
    • WireShark
    7
    Technical\Application Support

    L1,L2,L3-Support

    On- call support

    10
    Techinical Documentation
    • Customer Business Requirements(CBRs)
    • Statement of Work (SoW)
    • High-Level Design (HLD)
    • Low -Level Design (LLD)
    • Root Cause Analysis(RCA)
    7
    Databases
    • MySQL
    • Oracle
    • SQL Server
    10
    Project Methodologies

    Agile 

    Waterfall

    5
    Cybersecurity competencies
    • NIST 800-207
    • SASE
    • EC-Council CEH Toolkit
    • Wireshark (basics) 
    • HIPPA,PCI-DSS,GDPR

    Journey Map and Work experience

    April,2021Nov,2022

    Master of Science, Cybersecurity and Information Assurance

    Western Governors University, Washington

    Resumed my technical passion by enrolling and completing the MS program in Cybersecurity.

    Jan,2016Mar,2021

    Home maker mom

    Bothell,Washington

    I was focused on my core family needs i.e. raising two kids with international relocation.

    Mar,2012Jan,2016

    Senior Solution Integrator

    Ericcson Inc., Bangalore ,India

    • Enablement and support of pre-sales team for guided Proof of Concept (PoCs) for Ericsson order care  tool .
    • Worked o n data analysis and migration  for a major Telecom customers inventory migration. 
    • Worked on  Javascript code development on Conceptwave tool  for  various user stories following the agile methodology and code maintenance  and version control  using Git repository.
    Feb,2009Mar-2012

    Senior System Engineer

    IBM ,Delhi India

    • Worked as subject matter expert on Oracle Metasolv M6 Commercial- Of-the shelf (COTS) product and participated in stakeholder engagement for requirement gathering sessions with business users.
    • Worked on large scale order migration projects for customer L3 -VPN orders .
    • Performed design review, feasibility, and impact analysis followed by resolving L1 and L2 issues reported by the business.
    • Large-scale  integration  and migration  for Oracle Metasolv M6  with the integrated stack environment using M6 APIs and Weblogic workshop IDE. 
    2007 June-Feb,2009

    Software Developer

    Prodapt Solutions ,Chennai ,India

    • Worked as software developer/ application support for  Oracle Metasolv M6 .
    • On-call support for L1 and L2 issues by analyzing and resolving issues/defects.
    • Communicate status updates with the leads, customers, and business users. 
    • Performed root cause analysis for the issues reported by busisness

    Education

    April,2021Nov,2022

    Master of Science, Cybersecurity and Information Assurance (MSCSIA)

    Western Governors University - WGU, Washington

    2004 2007

    Masters of Computer Applications(MCA)

    Jaypee Institute of Technology-JIIT,Noida

    20012004

    Bachelor of Science Hons Mathematics(BSc (H )Maths )

    University of Delhi