IT Professional looking for returnship after a career break.
Summary
Passionate and dedicated IT professional interested in resuming her career after a break.
Over 8 years of previous work experience that varies from Application Development, Integration, Maintenance, and support in the Telecom OSS/BSS domain.
Profile at a glance
- Worked as Senior Solution Integrator for Ericsson India (Mar 2012 -Jan 2016)
- Worked as Senior System Engineer for IBM India (Feb 2009-Mar2012)
- Worked as Software Developer for Prodapt Solutions India (Jun 2007 -Feb 2009)
- Excellent problem-solving skills with a solid technical background and good interpersonal skills.
- Interested in continuous learning with a growth mindset.
- Strong analytical and problem-solving skills.
- Basic programming skills in Java ,Javascript , SQL, Shell scripting.
- Work experience on various Telecom COTS products - Ericsson Order care and Catalogue management, Telcordia Granite inventory, Oracle Metasolv M6 Order Management and Inventory Management.
- Basic proficiency in Linux environment.
- Intermediate proficiency in data analytics using Excel.
- Work experience in data analysis and migration.
- Worked on data migration projects using Oracle ETL tool, PERL script and application APIS.
- Basic knowledge of IT infrastructure domains including cloud, data centers, networks, server utilization, virtual environments, storage, and application development & maintenance.
- Efficiently performed root cause analysis of issues for issues reported by business users.
- Excellent Team player with good communication and presentation skills.
Certifications
- Certified Ethical Hacker (CEH) EC-Council - Passed Year 2022
- Microsoft Azure Fundamentals- AZ900 - Passed Year 2021
- Sun Certified Programmer for the Java Platform, Standard Edition 5.0 (SCJP 5.0) Passed Year 2010
Skills
6
Programming
- JavaScript
- HTML,XML,JSON
- Java
- PL/SQL
- Shell Scripting
10
Telecom COTS OSS BSS
- Ericsson Order Care and catalogue management
- Oracle Metasolv M6 Order management and Inventory management
- Telcordia Granite
- Ericsson Order Care and catalogue management
- ConceptWave development platform
5
Tools
- Eclipse Studios
- Weblogic Severs
- Toad
- Microsof Excel
- Oracle data Loader
- Packet Tracer
- WireShark
7
Technical\Application Support
L1,L2,L3-Support
On- call support
10
Techinical Documentation
- Customer Business Requirements(CBRs)
- Statement of Work (SoW)
- High-Level Design (HLD)
- Low -Level Design (LLD)
- Root Cause Analysis(RCA)
7
Databases
- MySQL
- Oracle
- SQL Server
10
Project Methodologies
Agile
Waterfall
5
Cybersecurity competencies
- NIST 800-207
- SASE
- EC-Council CEH Toolkit
- Wireshark (basics)
- HIPPA,PCI-DSS,GDPR
Journey Map and Work experience
April,2021Nov,2022
Master of Science, Cybersecurity and Information Assurance
Western Governors University, Washington
Resumed my technical passion by enrolling and completing the MS program in Cybersecurity.
Jan,2016Mar,2021
Home maker mom
Bothell,Washington
I was focused on my core family needs i.e. raising two kids with international relocation.
Mar,2012Jan,2016
Senior Solution Integrator
Ericcson Inc., Bangalore ,India
- Enablement and support of pre-sales team for guided Proof of Concept (PoCs) for Ericsson order care tool .
- Worked o n data analysis and migration for a major Telecom customers inventory migration.
- Worked on Javascript code development on Conceptwave tool for various user stories following the agile methodology and code maintenance and version control using Git repository.
Feb,2009Mar-2012
Senior System Engineer
IBM ,Delhi India
- Worked as subject matter expert on Oracle Metasolv M6 Commercial- Of-the shelf (COTS) product and participated in stakeholder engagement for requirement gathering sessions with business users.
- Worked on large scale order migration projects for customer L3 -VPN orders .
- Performed design review, feasibility, and impact analysis followed by resolving L1 and L2 issues reported by the business.
- Large-scale integration and migration for Oracle Metasolv M6 with the integrated stack environment using M6 APIs and Weblogic workshop IDE.
2007 June-Feb,2009
Software Developer
Prodapt Solutions ,Chennai ,India
- Worked as software developer/ application support for Oracle Metasolv M6 .
- On-call support for L1 and L2 issues by analyzing and resolving issues/defects.
- Communicate status updates with the leads, customers, and business users.
- Performed root cause analysis for the issues reported by busisness