Various tasks including answering phones, bookkeeping, ordering parts from different RV OEM manufacturers, making technician appointments and managing day to day filing schedules and managing calendar appointments. Created and maintain company web site, storefront and online advertising campaigns.

Meet with customers for consultations to formulate concepts, layout and design. Create company branding and assist in publicity and promotion of brand. Most recent project: created and maintain Happy Camper Mobile RV Repair LLC website and branding i.e. business card, letterhead, door hanger advertisements, brochures, magazine ads and finally created and installed truck branding graphics. 

• Operate state-of-the-art Kodak Pringery and EFI Metrix pagination software for daily workload driven by company CRM.
• Trouble shoot and correct prepress and/or press issues that occur after hours in prepress or pressrooms in our plant and satellite location.
• Perform daily Epson proofing calibrations for both Level 1 GPO and G7 proofs.
• Utilize EFI’s Monarch workflow for seamless automation by proofing/plating and delivery of calibrated proofs both to the press area and customers.
• Responsible for communication of any issues/concerns for shift handoff.
• Input and updating information in company CRM system as jobs are completed.

Created brand, wrote and executed business plan and launched retail brick and mortar shop in Harpers Ferry, West Virginia & a second location in downtown Frederick, Maryland. Created and launched online e-commerce store and all marketing materials for store. Responsible for all digital and printed marketing pieces for newsprint and online marketing. Currently working with Google Adwords to launch online ads.

• Responsible for maintaining and scheduling the graphics department, digital press room, and digital plate room for busy 24/7 flexographic printing facility through CRM system.
• Coordinate and execute monthly G7 fingerprints for all press platforms. Maintain color accuracy within a Delta E setting of 5 or below.
• Working closely with VP of Marketing and Sales to create a new marketing strategy which demonstrates to our customers the promise of excellence in service and on-time delivery of quality products. 
• Experienced with yearly Hoshin initiatives related to company goals and strategic plans to increase profitability. Required to implement initiatives throughout the year to maintain Hoshin goals put in place.
• Created special department to create additional revenue for the graphics department. "Creative Services". Responsible for pricing modules and estimating time needed to discuss, prepare and engage in creative work with customers requesting design services.
• Worked closely with Pressroom Supervisor and Customer Service Manager for on-time delivery and First Pass Yield on all jobs entering the plant.
• Initiated Project L.I.F.E team to maintain 2 year certifications on a yearly basis with new and innovative ways to help the environment while being profitable.

• Maintained monthly budgetary numbers for digital print studio.
• Created work flow to maintain OTD (on-time delivery) to all customers.
• Responsible for profit margins and pricing for each product in the department.
• Involved with Direct mail campaigns where I designed and created custom variable data mailing lists based on population and area data. Created mailing data base to run through variable data machines.
• Maintained all customer relations with follow up phone calls on our service and quality of products.
• Implemented new green technology by researching and purchasing one of the areas first low VOC solvent ink printers for new venture into outdoor printed products such as car wraps, banners, billboards and signage.

• Formulated concepts and coordinated with all freelance artists to provide design layouts, and other media artwork to meet critical deadlines.
• Review and discussed client requirements and printing schedules for all projects going to print.
• Trained individuals on illustration techniques for job required and prepared illustrations such as site maps, direct mail, and interactive screen marketing tools and web pages.
• Created and maintained structural digital filing systems, project billing, and archival systems.

• Responsible for weekly 4CP glossy magazine cover designs for THE HOMEBUYER'S JOURNALS and The Business Opportunities Guide for Virginia and Mid-Atlantic Areas.
• Collaborated and met with advertising agencies and clients on customer layouts, billing, and prepping for future magazine layouts.
• Coordinated weekly with all press inspections for final print approval of all Magazine Glossy Covers.

• Coordinated designing and fabrication schedules for projects including, sales center displays, trade show displays, and various corporate image packages.
• Researched and developed design center furniture pieces that required in-house fabrication. Supervised in-house fabrication once designs were approved by area advertising agencies or regional builders. Met with clients and implemented scheduling/installation.
• Responsible for creating, implementing and maintaining digital archival infrastructure.

• Daily project management for weekly GAZETTE Magazine editorials and pagination.
• Coordinating and meeting critical newspaper deadlines.
• Responsible for the printing and coordination of Washington Post Special Addition insert printings for every weekend edition, and the printing of military newspapers such as The Naval Academy "Trident".
• Daily management of equipment and inventory for night shift

• Worked on weekly ads for weekly and monthly published real estate magazines THE HOMEBUYER'S JOURNAL
• Responsible for enhancing real estate agent advertisements by designing page layouts, scanning images and in some cases creating type for each listing.
• Developed and managed ad pick up and meeting times for each agent and their specific needs.
• Collaborated with Manager to create paginated files for weekly outsourcing to Fry Printing.

Project LIFE /TLMI members create cost effective ways to help reduce their environmental footprint.  Emphasis is on identifying priorities within business practices that create levels of commitment to the environmental protection and encourage continuous improvement. ISO 14000 certification.

The Maryland Green Registry Leadership Awards are presented each year to five member organizations that have shown a strong commitment to sustainable practices, measurable results, and continual improvement.

Week long certification program developing up and coming leadership

Cum Laude 2006-2007

Available upon request

Available upon request

Available upon request