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Summary

Results-oriented Power BI Developer with over 2 years of experience in data analysis, reporting, and visualization. Adept at gathering and transforming data from diverse sources into actionable insights through interactive reports and dashboards. Proficient in data modeling, ETL processes, and integrating reporting components to create cohesive and informative visualizations. Demonstrated ability to collaborate with cross-functional teams to drive data-driven decision-making and enhance operational efficiency. 

Skills

Data Visualization and Reporting:

  • Power BI (Desktop & Service)
  • Tableau (Desktop)

Data Modelling and Transformation:

  • DAX Queries
  • Power Query
  • Azure Data Factory

Database Management:

  • SQL
  • MYSQL

Dashboard Development:

  • Creating interactive dashboards
  • KPI Tracking and Reporting
  • Dashboard Design

Technical Tools:

  • Power BI Desktop
  • Tableau Desktop
  • SQL Server Management Studio (SSMS)

Work experience

Associate Software Engineer

EVRY India Pvt. Ltd
Aug 2022Current
  • Deep knowledge in PowerBI, Power Query, DAX Commands, SQL, Report making and creating interactive dashboards.
  • Built the data and reporting infrastructure from the ground up using Power BI and SQL, enabling real-time insights into key performance indicators (KPIs).
  •  Expertise in DAX performance optimization techniques and tools for improving Power BI efficiency.
  • Conducted training sessions for end-users and peers on Power BI tools, reports, and dashboards.
  • Developed and maintained interactive dashboards for AccentCare, leveraging Power BI to provide comprehensive insights into call records, ticket records, and other critical metrics.
  • Designed user-friendly interfaces that allowed stakeholders to easily navigate through various data visualizations.
  • Implemented dynamic filtering options to enable users to drill down into specific datasets, facilitating a deeper understanding of call volume trends, ticket resolution times, and customer satisfaction scores.
  • Conducted regular updates and enhancements based on user feedback, resulting in increased engagement and utility across departments.
  •  Analyzed key performance indicators (KPIs) such as average speed of answer (ASA), total talk time, hold time, and call distribution trends.
  •  Developed and presented comprehensive visualizations using Power BI, which illustrated patterns and anomalies over time, allowing for easy identification of performance bottlenecks.
  • Collaborated with department heads to interpret data and generate actionable insights that informed strategic decisions
  • Gathered feedback from stakeholders post-presentation to continuously refine the reporting process and ensure the insights delivered were relevant and impactful.
  • Designed and developed custom dashboards to provide real-time visibility into project status, employee allocation, and resource availability, enhancing overall project management efficiency.
  •  Utilized Power BI to integrate data from various sources, including project management tools and HR systems, creating a centralized view that facilitated quick assessments of ongoing projects.
  •  Implemented visualizations that highlighted project milestones, deadlines, and completion percentages, enabling project managers to easily identify projects. that were on track or at risk of delays. This functionality allowed teams to prioritize tasks effectively and allocate resources where needed.
  •  Created metrics to monitor employee workloads and availability, helping HR and project managers make informed decisions regarding resource assignments and workload balancing.
  • This feature also supported strategic workforce planning, ensuring that critical projects had the necessary manpower to meet deadlines.
  •  Worked closely with project leads and HR to gather requirements, ensuring that the dashboards addressed their specific needs and provided relevant insights
  • Regularly updated the dashboards based on user feedback, enhancing their usability and effectiveness.
  •  By facilitating data-driven discussions in project meetings, these dashboards contributed to quicker decision-making processes and improved project outcomes, leading to a more agile project management approach.
  • Led an internal project to extract, transform, and clean customer engagement plan data, developing insightful dashboards to track KPIs related to customer trends, market trends, project status, and project details.
  •   Designed and developed a comprehensive Customer Engagement Plan Dashboard for AI projects, enabling stakeholders to gain actionable insights.
  • Created a customer trends chart to highlight key patterns and trends using existing datasets.
  •  Developed a market trends visualization with drill-down capabilities to analyze customer distribution across markets and access more granular data.

  • Built a stacked chart showcasing the count of agricultural activities categorized month-wise.

  • Designed a project status dashboard to track project lifecycle stages, including initial, ongoing, on-hold, and closed statuses.

  • Strong ability in analytical and problem-solving skills.

  • Fair knowledge on Azure Data Factory

Education

Masters in Computer Application

NMAM Institute of technology, NITTE
Jan 2021Apr 2022

Bachelors In Computer Application

St Aloysius College, Mangalore
Jan 2017Apr 2020