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Objective

  • Looking for a challenging career which demands the best of my professional ability in terms of technical Analytical and managerial skills and helps me in broadening and enhancing my current skill and knowledge., Skilled Operation Management, Passionate leadership identifying issues and providing solutions.
                                                                   

Summary

  • 15 years of experience in Automobile engineering with superb working knowledge on commercial, passenger and marine yacht technology.
  • In depth knowledge of Electrical car and commercial hybrid vehicles electrical structure, can, k-line, lin network communication.
  • Excellent grasp on new automobile technologies such as Electrical , Hybrid Electric and cng vehicles which I have hand on experience.
  • Gain extensive experience with diagnosis and trouble shooting on electric and hybrid buses electric cranes battery operated fork lift also very well-verse in operation of Diagnostic Equipment with OBD system
  • learn quickly for any type of electrical wiring network and OBD Diagnosis units.
  • Always willing to learn new technologies in Automobile computer and electrical, electronics. Superior problem-solving and time-management abilities; adept at identifying the root cause of issues and implementing creative, targeted solutions.
  • Team spirited with effective communication and presentation skills, able to coordinate with management, vendors, and staff to achieve goals.
  • OFFICIAL TECHNICAL TRAINER
  • MAN TRUCK AND BUSES GERMANY,
  • MAN CNG AND ELECTRICAL BUSES GERMANY
  • TATA MOTORS TECHNICAL TRAINER INDIA
  • EMPL FIRE FIGHTING EQUIPMENT AUSTRIA,
  • NEOPLAN BUSES GERMANY ,
  • CARRIER TRUCK AND TRAILER MOUNTED AC USA,
  • MANITEX CRANES USA,
  • YALE ELECTRICAL FORK LIFT UK,
  • BENDI ELECTRICAL FORK LIFT USA, 
  • GENERAC GENERATOR JAPAN,
  • IMER ELECTRIC MAN LIFT ITALY,
  • MAN UAE DEFENCE TRUCKS TECHNICAL TRAINER,
  • ZF MANUAL AUTOMATED GEARBOX AND AXLE GERMANY
  • MAHA BRAKE TESTER GERMANY
  • BOSCH DIESEL GERMANY
  • SEFAC BUS LIFT FRANCE
  • WEARCHECK OIL UAE
  • AIRMAN GENERATOR JAPAN
  • BRIDGESTONE TYRE 
  • MAN MARINE ENGINES UAE
  • WABCO BRAKES AND DOOR CONTROL SYSTEM.

Work History

17-May-2018 Present

Maintenance and Training manager

Bhagirathi Trans Corpo PVT LTD

  • Responsible for the maintenance and repair of vehicles and
    equipment.
  • Implements and monitors a preventative maintenance
    program to assure cost effective maintenance and a scheduled
    maintenance program to provide maintenance by manufacturers
    specifications.
  • Maintains a complete inventory system through recording of all
    expenditures and income of each vehicle, maintenance equipment, fuel, repair parts, supplies, etc.
  • Examines reports for accuracy on each vehicle and piece of equipment
    repaired; writes reports on vehicles and equipment repaired. Keeps maintenance and repair records; performs preventive
    maintenance on all vehicles; order repair parts.
  • Reporting MD..
  • Maximise the use of all available resources to ensure the department is
    run in the most effective manner.
  • Providing support and guidance to Area Manager Service and on all the operational issues. 

  •  Service business  customer complaint management, Spare parts and inventory management, Training nominations, tools & equipment's maintenance, various safety norms at workshop, implementation of Company's Standards, Warranty Management etc.

  • Good knowledge of all areas of After sales.

  • More focus on customer centric knowing all the details of customer satisfaction surveys.

  • Strategy formation with business partners on business plan and network expansion.

  • Providing support and guidance to Area Manager Service and on all the operational issues.

  • Planning & scheduling Individual /Team assignments to achieve preset
    goals within quality & cost parameters.
  • Partnering with the suppliers and vendors for the growth of sales and
    business opportunities.
  • Plan and implement zonal action plans for achievement of agreed targets [ Spares , lubs , Retention programs , value added services]

  • Interact with Dealer Principals and dealer service heads on key issues at dealers.

  • Communicate Brand strategy to dealers and teams.Assist Dealers in achieving Business plan targets and ensuring Aftersales Profitability.

  • Coordinate with Zonal Technical team for effective technical support to dealers and customers.

  • Guide Area Managers in handling critical customers with optimal solution.
    Coordinate with Warranty team for general improvement based on warranty audits and check availability of tools and equipment's including adequate training needs to address the quality of service repairs performed on customer cars.

  • To guide the zonal team in preparation of travel plan based on criticality and economic use of resources/budgets.

  • Coordinate with HO and Sales team for quarterly review of
    dealer team and Area managers on business performance.

  • Maintence planner for 4 site pune mumbai kolhapur and vasai

  • Regular inspection for all commertial vehicles 
  • tyre inspection on daily weekly montly 
  • electrical check up daily 
  • hydraulic components check daily weekly 
  • brake checking daily 
  • average for fuel check daily 
  • engine gear and differencial check daily weekly and monthly
  • clutch operation and service every week 
  • cleaning filters on weekly 
  • leaf spring checking every weekly and montly or as per failure . 
  • TRAINING

  • Conduct individual and team skills gap analyses
  • Develop technical training courses for all levels (beginner, intermediate
    and advanced)
  • Coordinate product-related training's, including presentations of new
    features and simulation activities in a demo environment
  • Ensure all new hires undergo basic technical training
    organize workshops and classroom-style training's
  • Measure improvements in employees’ job performance at the end of
    each course
  • Gather feedback from trainees and instructors and recommend
    suggestions to the learning process
  • Experience in developing technical course content, both for novices and
    experts with technology
Feb-2016May-2018

AGM and Training Manager

Kamal Motors TATA Motors Dealer Vasai Maharashtra India
  • JOB DUTIES AS AGM
  • Act as a change agent and provide implementation assistance as and
    when the Need arises.
  • Provide subject matter expertise on processes identify potential people
    issues among the team & resolve the same on a proactive basis.
  • Assess performance of Team Members and conduct performance
    appraisals
    Hold regular team meetings with Team Members to ensure that there
    is constant Flow of information and knowledge dissemination query
    logs, issue resolution.
  • Assist new hires such that they are productive in the field in the
    shortest possible Time frame, assess training needs, provide training
    opportunities and train new hires And existing staff
  • Appropriately use Rewards & Recognition to energies to motivate Team
    Members. Weekly Analysis of Customer Satisfaction Levels and discussing them with the team So that adverse situations are not repeated.
  • Inculcate the Team bonding, ethics and healthy working environment
    by addressing individual issues to ensure employee satisfaction.
  • Developing periodic business plans & strategies, in coordination with
    macro plans of organisation.
  • Planning & scheduling Individual /Team assignments to achieve preset
    goals within quality & cost parameters.
  • Partnering with the suppliers and vendors for the growth of sales and
    business opportunities.
  • Plan and implement zonal action plans for achievement of agreed targets [ Spares , lubs , Retention programs , value added services]

  • Interact with Dealer Principals and dealer service heads on key issues at dealers.

  • Communicate Brand strategy to dealers and teams.Assist Dealers in achieving Business plan targets and ensuring Aftersales Profitability.

  • Coordinate with Zonal Technical team for effective technical support to dealers and customers.

  • Guide Area Managers in handling critical customers with optimal solution.
    Coordinate with Warranty team for general improvement based on warranty audits and check availability of tools and equipment's including adequate training needs to address the quality of service repairs performed on customer cars.

  • To guide the zonal team in preparation of travel plan based on criticality and economic use of resources/budgets.

  • Coordinate with HO and Sales team for quarterly review of
    dealer team and Area managers on business performance.

  • Job as Training Manager.
  • Conducts regular training needs analysis in order to determine the most relevant training solutions for shop teams.
  • Works with the HR Business Partner / Heads of Operations / Regional Managers to identify the training requirements tailored to the business needs and individual, determines the priorities and plans a 12 month rolling cycle to create a company wide training calendar
  • Contributes to the design, development and production of training materials, documents and manuals to ensure consistency and quality of content and delivery to meet the specific needs of the retail training programme
  • Designs and develops a planned and ongoing training programme.
  • Supports Regional Managers with recruitment activity.
  • Evaluates and reviews training materials and tools utilised on the regions, updates as appropriate to ensure maximum effectiveness
  • Manages and maintains training information on the database / system for training reporting and record maintenance
  • Conducting Training delivery which includes classroom and on job training.
  • Carry out Assessment center and final certification of dealer participants.
  • Participation in brand event- Like skill content for sales and after-sales, dealer employee engagement programs,etc. Prepare their assessment papers.
  • Skill Up gradation- Participate in trainer knowledge up gradation workshop, Train the Trainer programs, online upgrade training and international training events.
  • Best Practice and Innovation- Implement best practices in a year in training that impacts learning, reduces cost or improves operational efficiency.
Nov 2007Jan 2016

Technical and Maintenance trainer

MAN Truck and Buses MIDDLE EAST/ UAE
  • Preparation and facilitation of training courses both live and on-line
  • Organize and/or improve existing training manuals, multi-media visual
    aids, and other educational materials
  • Utilize various methods of training, such as classroom training, demonstrations, on-the-job learning, and workshops
  • Evaluate training contractual requirements; design training programs
    and present Manage presentation of training to satisfy contractual requirements
  • Record training completed by contractual required personnel
  • Resolve and respond to training issues and questions from leaders and
    target customer on the application and interpretation of training
    material
  • Managing Curriculum Development for differing student categories, such as new hire, and various other experience levels Interfacing with various engineering groups to develop and execute technical content
  • Continuous improvement of training program content and value
  • Providing continuing education developed through the use of ongoing
    technical presentations by both in house and external presenters
  • Coordination of technical conferences and external technical training
    opportunities
  • Familiar with a variety of the field's concepts, practices, and procedure
  • Prepare and conduct technical training programs. Assess training needs and certification requirements.
  • Deploy training to targeted personnel. Prepare training material and classroom agenda.
  • Provide end user training for client. Conduct presentations and webinars.
  • Create instructor materials (course outlines, background material,
    instructional materials, and training aids). Assist in design of computer-based and multimedia curriculum. Continuously enhance technical instructional delivery and presentation skills.
  • Mentor other instructors in the subject matter, content, and course
    delivery techniques for assigned technical courses.
  • Ensure the quality and consistency of course content throughout
    course life cycle.
  • Test process with different subjects.
  • Manage the training program in accordance with business needs, regulatory requirements, and Quality Management System.
  • Plan and direct classroom training, electronic learning, multimedia
    programs, and other computer aided instructional technologies, simulators, conferences and workshops.
  • Diagnosis of ALL Types MAN Military and civilian trucks and buses
    electrical networks
  • Electrical networks of electric buses and order pickers crane
  • Warranty Administrator for MAN trucks and buses
  • Maintenence planner for commercial truck 
  • preventive maintenance planning 
  • every day inspection 
  • Tyre wear check daily weekly montly 
  • fuel average check daily 
  • engine operation check with diagnosisfor any error 
  • trauck mounted cranes operation and maintenace ferrari palfinger manitex 20 40 50 80 tones crane 
  • Truck mounted generator maintenace
  • Truck mounted fire extinguisher EMPL AUSTRIA
  • Truck mounted towing crane military department 
  • Diagnosis
  • All type of man truck and trucks and buses
  •  MAN trucks and buses electrical wire number  for electrical failure
  • Fault rectification through fault code list, test step procedure, electrical wiring diagram K50, K90, K100 
  • Understanding fault code through  SPN Code List, Test step list 
  • Using MAN break out box for electrical diagnosis
  • Using MAN after sales portal for downloading electrical wiring diagram for specific chassis number
  • Explaining electrical wiring diagram to electrician for fault code understanding
  • FFR, EDC, KSM, EBS Programming through MAN
  • Multiplex fault code diagnosis
  • Wabco door control unit programming through wabco diagnosis tool
  • Bus door setting and adjustment training for technician
  • Buses Alternator programming
  • Kiebes diagnosis for Neoplan buses
  • Brake system diagnosis ESP CDC EBS 3K EBS 5 EBS 2.2 EBS 2.1 ABS 
  • D08 D20 D26 D28 Engine hand on training to technicians
  • Diagnosis with MAN Hydraulic test in common rail engine
  • Crown pinion and planetary gear system training providing to technicians
  • ZF Ecoosplit and ZF Astronic 12 and 9 speed overhauling with technicians
  • CAN and LIN system diagnosis with scope-meter
  • Military on job training diagnosis for X73 X45 ARMOURED X81 ARMOURD E68 man trucks
  • Emergency start training
  • Design own TGA electrical board for internal and man training.
Jul 2007Nov 2007

[ Service Advisor ]

Ichibaan Honda, Dealer of Honda Cars, Mumbai, India.
  • Service Advisor Training Attended at  Honda Training Center Navi Mumbai.
  • Honda Technical Training's
  • Vehicle inspection.
  • Engine overhauling.
  • Gearbox overhauling
  • Electrical Fundamental.
  • General Service.
  • Honda Diagnosis Tool.
Aug 2006Jun 2007

[ Automobile Engineer ] Fleet Service In charge.

CIS, Balhaf, Yemen.
  • Company provides maintenance for on shore clients YEMGAS,TDD, KBR  these companies having there fleet vehicles such as Toyota, Nissan, Tadano crane, Kawasaki shovels, perkins generator, Aggreko generator.
  • My responsibility is to maintain all the vehicles, generators, our company has its own Renault Truck fleet.
  • Reporting to the service manager. 
  • Maintains daily round shift inspections, repairs, breakdown repairs, scheduled and preventive maintenance of company fleet.
  • Manages workflow and reviews vehicle logs.
  • Reviews driver reports.
  • Reviews maintenance and repair logs.
  • Reviews annual inventory fleet requirement.
  • Provides input into fleet replacement policy.
  • Coordinates and emphasizes that all repairs are carried out in a safe and quality manner.
  • Service and encourages EHSQ standards at work place.
  • Service annual registration of company fleet and ensure that they comply with international ADR standards.
  • Provides inputs into innovations and improvements.
  • Provides training's to mechanics and drivers.
  • Trained drivers on defensive driving habits.
  • Ensures that shop tools and equipment's are continuously inspected, service, tested and certified.
  • Monitors fleet tracking system.
Jan 2005Apr 2005

[ Trainee Engineer ]

Patricia Automobile Suzuki Motor Dealer Thane, Mharashtra, India.
  • Job flow familiarization.
  • Working principle of different type of filters.
  • Checking steering geometry.
  • Diagnosis of  brake system
  • General inspection on engines and gearbox.
  • Electrical circuits diagnosis battery load testing.
  • Checking vehicle structure joint.
  • Part identification as per standards and location in vehicle.
  • Perform Diagnosis in mechanical/electronic systems and in motor vehicles
  • Performing Accident Repair jobs.

Education

Jun 2002May 2006

Automobile engineering

Abhinav Collage of Engineering and Polytechnic
  • Completed   Automobile engineering   with first class distinction    percentages  72.66% 
  • From  Abhinav college of engineering & polytechnic     affiliated to  Dnyeshwar Vidhypeeth Pune Maharashtra India.
  • Awarded with gold medal  as best a student of the year from 2002 to 2006 in all Automobile, Electrical, Computer, Mechanical, Telecommunication branches of engineering.