Revenue & Growth

• Scaled Salesforce practice to $4.5M+ in revenue by driving presales, solutions, and GTM strategy.
• Accelerated sales cycles through value-based discovery, rapid prototyping, and tailored client roadmaps.
• Achieved an expanded footprint across Fortune 500 clients, leading to an increase in average deal size.
• Launched targeted cross-sell/upsell programs, leading to a lift in recurring revenue.
• Developed and mentored Salesforce Academy graduates, onboarding billable talent 50% faster and lowering external dependency.

Operational Excellence

• Streamlined SDLC/Agile practices, reducing delivery time by 30% and defects by 40%.
• Rolled out HRMS with project-revenue tracking, increasing billing accuracy by 70%.
• Digitized the performance review cycle, ensuring 100% appraisal completion & gain in employee engagement.
• Managed tech and staffing vendors, streamlining onboarding, KPIs, & SLAs for continuity & cost-effectiveness.
• Launched Salesforce Academy, lowering resource costs by 60% and reducing bench time by 50%.

Technical Leadership

• Architectured 50+ Salesforce solutions (CPQ, FSL, Data Cloud, Experience Cloud), achieving 60% faster deployment via reusable frameworks.
• Resolved critical coding and architectural issues, ensuring 95% on-time delivery and knowledge uplift across teams.
• Oversaw technical delivery, aligning designs and teams across internal and external stakeholders.

Revenue & Growth

• Stabilized a $1M project during a leadership void, regaining trust through comprehensive delivery oversight.
• Tripled contract value to $3M by aligning SOW with ROI & driving upsell across FSL, CPQ, Titan, & MFG Cloud.
• Served as a trusted technical advisor to executives, achieving 95% satisfaction and driving a phase-two renewal through delivery excellence and measurable value.

Operational Excellence

• Established delivery rigor through change control, risk management, and steering updates.
• Mitigated $150K+ in scope creep via QA and change control, achieving timely, budget-compliant delivery.
• Led business-IT workshops to deliver BRD, FRD, and TE20, boosting alignment and minimizing rework.
• Streamlined vendor collaboration to align milestones and ensure seamless shared resource delivery.

Technical Leadership

• Architectured and implemented a scalable Salesforce-MuleSoft ecosystem, cutting custom builds by 30%.
• Delivered API-led design to cut TCO and support scalable growth.
  
• Bridged business strategy and tech execution, aligning delivery with shifting priorities.

Practice Leadership & Revenue Growth

• Transformed the Salesforce CRM practice into a $3.8M ARR business by:
  • Leading presales for Fortune 500 clients, closing deals with faster cycles via standardized demo frameworks.
  • Developing custom CPQ solutions for manufacturing clients, driving $1.2M in incremental revenue.
• Launched industry starter packs(Healthcare, MFG), cutting MVP timelines by 40% and securing 3 new logos.

Technical Excellence & Delivery

• Architectured CPQ, FSL, and Marketing Cloud with reusable design, accelerating deployment by 50%.
• Resolved critical issues (Apex, MuleSoft) and personally coded high-impact features (e.g., SAP-Salesforce RMA integration), ensuring 90% on-time delivery.

Operational Impact

• Implemented Agile/DevOps pipelines, reducing defects by 35% and enabling twice-monthly releases.
• Mentored team on Salesforce/MuleSoft certifications, reducing bench time by 45%, boosting staffing efficiency.

Business Transformation & Revenue Growth

• Drove $2.2M ARR growth by pivoting from staff augmentation to full-scale implementation services.
• Drove 40% revenue growth by securing new manufacturing and distribution projects using ERP+CRM expertise.

Technical Delivery & Innovation

• Architectured Salesforce (CPQ, Service Cloud) with Oracle EBS integration, cutting custom dev costs by 35%.
• Resolved critical path issues (Apex, MuleSoft) while mentoring teams on low-code best practices.

Operational Excellence

• Implemented appraisal tied to project profitability, increasing retention by 25%.
• Trained 200 freshers through a 12-week Salesforce Bootcamp, reducing onboarding time by 50%.
• Implemented hybrid Agile-Waterfall for complex ERP-CRM projects, improving delivery predictability by 30%.

• Led IT system assessments for investment target companies, evaluating scalability, integration readiness, and ROI potential to support executive decision-making.
• Designed and implemented ATIDIV-ONE Apps, a custom-built Oracle Cloud-based ERP system for venture capital operations, using the Spring MVC framework, streamlining seed funding lifecycle management.
• Architectured a Salesforce CRM-based Venture Capitalist Portal, enabling structured tracking and approval of funding requests and enhancing stakeholder visibility.
• Delivered a Biometric Data Analysis System integrated with HR and payroll systems, automating timesheet-to-payroll processing for BPO and KPO subsidiaries, significantly reducing manual errors.
• Spearheaded Magento storefront design for a dual-channel (B2B and B2C) apparel company, enabling seamless e-commerce experiences and scalable product management.
• Managed and mentored a cross-functional team of 50 developers, aligning deliverables with business goals while fostering a high-performance culture.

• Led a 20-member cross-functional team delivering critical Oracle ERP, Oracle SOA, Oracle AFD, and Salesforce CRM solutions across finance, sales, support, and compliance functions, ensuring on-time delivery despite escalated project risk.
• Architected and delivered the VELOCITY Partner Program, integrating Oracle EBS and Salesforce CRM; awarded a CRN 5-star rating for automating partner onboarding, incentive calculation, and sales alignment.
• Owned and led the Oracle EBS–Salesforce integration initiative, establishing seamless end-to-end data flow from Lead → Account → Contact → Opportunity → Quote → Sales Order across platforms.
• Stabilized a delayed Oracle R12.2.4 upgrade project—previously underperforming for 8+ months—by revamping team operations, resolving delivery bottlenecks, and coordinating directly on-site from San Jose for 2.5 months.
• Designed and executed data conversion strategy for migrating 100K+ Installed Base (IB) and Service Contract (SC) records from Oracle 11i to R12, including 80K+ error transaction clean-up.
• Served as the technical architect for major enterprise systems including:
  • GRC (Governance, Risk & Compliance) platform to support audit traceability.
  • uPass for user provisioning and security compliance.
  • A custom document automation system to attach files to Invoices, Sales Orders, and Purchase Orders.
• Led development of mission-critical components across Sales Order, RMA, Install Base, SCs, PO, and Shell Scripts—frequently stepping in as hands-on developer to cover key resourcing gaps.
• Defined reconciliation strategies and designed automated recon reports for transaction auditing and compliance.
• Mentored junior team members, conducted daily status reviews, and owned end-to-end code review and release approvals.
• Recognized as SME for source code configuration, change management (Quality Center), and SDLC process engineering.
• Delivered full-stack solutions for invoice management, audit compliance, customer management, and e-commerce systems a reputation for delivering high-quality, scalable systems that drove business growth and operational efficiency.

• Handpicked for Oracle’s elite disaster recovery team, trusted to troubleshoot high-impact production issues and stabilize critical implementations across Oracle EBS, OTM, and Oracle Commerce.
• Led development teams for Oracle EBS, OTM, and Oracle Commerce implementation and upgrade projects, delivering scalable solutions across finance, logistics, and e-commerce modules.
• Played a key role in successful implementations of Oracle ASCP & AME, enhancing automation in supply chain planning and approval management for enterprise clients.
• Developed Oracle-seeded Web-ADI components and complex BI Publisher/OBIEE reports for Oracle EBS R12, improving financial reporting accuracy and speed.
• Automated testing frameworks using Oracle Application Testing Suite (OATS), HP QTP, and LoadRunner, reducing manual testing time by over 40%.
• Provided L3 support for critical Oracle ERP modules including AP, AR, GL, FA, and PA, ensuring SLA adherence and resolution of complex functional-technical issues.
• Designed a custom enhancement for Oracle Transportation Management (OTM) that was later incorporated into Oracle’s base product.
• Established operational processes for a newly opened Oracle facility, contributing to strategic planning, resource ramp-up, and technology enablement as part of the company’s expansion.
• Served as Duty Manager in a global support engagement, overseeing incident response, team coordination, and client communication.
• Contributed to the Hyperion–MasterCard integration project, participating in technical implementation and reporting design.
• Received formal training from Oracle University across multiple products and technologies, accelerating the transition from hardware to enterprise software systems.

• Designed multi-layer Printed Circuit Boards (PCBs) used in hardware systems, ensuring signal integrity, layout optimization, and compliance with manufacturing standards.
• Performed Bare Board Testing (BBT) and functional validation on custom-designed PCBs, identifying defects and ensuring production-ready quality.
• Collaborated with hardware engineers to align board designs with performance and reliability requirements during early prototyping and system integration phases.