Download PDF

Summary

Enthusiastic and self-motivated Key Account Manager with over 15 years of successful experience of sales and development of Bosch, Siemens and GAGGEANU brands. Ranked as Manager of the Year with outstanding record of accomplishment of consistently developing business, meeting or exceeding sales goals through creative, customer-driven and solutions-focused strategy. Excellent knowledge of BSH brands, products and those competitors. Strong interpersonal and organizational skills, high ability to work effectively in cross-functional international teams throughout an organization and with customers.

Work experience

10.2007present

Key Account Manager Major Domestic Appliances

B/S/H/ Home Appliances Group, Kyiv, UA
05.2018present

Key Account Manager

Bosch, Siemens, Gaggenau

Representing the company brands Bosch, Siemens and GAGGENAU, managing and maintaining long-term relationships with Key Customers - national accounts, retailers, wholesaler, kitchen studios, designers, maximizing and increasing sales.

  • Bosch, Siemens and GAGGENAU sales and brands development
  • Launch of new products with creating product presentations and benchmarks, negotiating with customers having knowledge of market trends and competitive product information
  • Coordination, design and delivery of product course programs to the key customers
  • Tracking the customers' orders fulfillment
  • Product assortment set up and distribution on the market and between different sales channels - online, retail, wholesalers, brand shops and kitchen studios
  • Launch of new products with creating product presentations and benchmarks, negotiating with customers maintaining knowledge of market trends and competitive product information
  • Benchmarking and competitive product positioning by analyzing market situation and trends, as well B2B customers KPIs end consumer needs
  • Planning, Implementation, Review and Steering of Marketing Activities such TV and outdoor campaigns, digital and POS activities using negotiated budgets
  • Financial scope of responsibility - arranging accounts payable, steering the credit limits as well responsibility for the bank guarantees from the key customers
10.200705.2018

Key Account Manager Small Domestic Appliances

B/S/H/ Home Appliances Group, Kyiv, Ukraine
  • Design and development of assortment and sales strategies using presentation, trainings, reference materials, workshops and assessments
  • Working cross-functionally with Sales, Brand Marketing, Trade Marketing, Purchasing, Logistics, Plants and Quality functions
  • Creating and implementation of sales conditions on a quarterly and yearly basics
  • Managing a portfolio of products through the entire product lifecycle process
  • Monitoring category KPIs & Profit and Loss to ensure fulfillment of business plan targets
  • Contract negotiations with the customers and signing according to company guidelines
  • Order processing and turnover forecasting ensuring product availability
  • Manage budgets in accordance with company guidelines
  • Export to Region Moldova dealing with key customers and ensuring highest service level
06.200610.2007

Logistic and Wholesales Manager

Baumit - Austrotherm, `Kyiv, Ukraine
  • Coordination and control of importing company assortment to Ukraine (from Germany, Poland and Austria)
  • Domestic supplies responsibility ensuring order processing, demand and production planning
  • Ensure a competitive, market-relevant assortment program
  • Negotiations and tenders with logistic providers to match the company KPIs in logistics and handling
  • Shipments to the domestic customers with order processing and panning
04.200304.2005

Sales Manager

Vladimir Reisen, Munich, Germany
  • Sales of touristic tours and flight tickets using IATA program
  • Accompaniment of delegations and translation during fairs

Education

09.200104.2006

Master's degree

Kharkiv National V.N.Karazin University, Kharkiv, Ukraine

Master's Degree in Foreign Languages

Master's degree with Award

04.200304.2005

Continuing education

Business administration, German linguistics, German as a foreign language at Ludwig-Maximilians ­ University,Munich, (04.2003 - 04.2005)````````` "Time management" "Leadership technique of difficult negotiations"
09.201709.2017

Certificate

``Corporate Academy

"Successful communications in the business environment or negotiations without defeats"

20172018

Certificate

Corporate Academy

"Key Account Management Excellence", "Key Account Management Performance"

Technical Skills

Good level of SAP knowledge

Skills

Organizational Skills

prioritizing, decision-making, goal setting, strategic thinking, scheduling and multitasking, time management 

Teamwork

problem solving, listening, critical thinking, collaboration, work in cross-functional teams

Microsoft Office products

MS Excel, MS PowerPoint, MS Word, MS Teams

Strategic planning and forecasting

market and trends research and analysis, demand planning according to business plan 

Interpersonal skills

ability to handle conflict, teamwork positive attitude, relationship building 

German language

fluent       

Ukrainian language

native

Russian language

native

Technical skills

good SAP knowledge and ability to utilize CRM

Other

Active driver's license with excellent DMV standing