Engaging community through outstanding customer service and relations.
Received education in terms of clerical and computer training using Microsoft Word, Excel and PowerPoint.
Received education in terms of customer service and as a office assistant and an administrative assistant.
Received education in terms of customer service and computer training using the Microsoft Office suite.
Activities and societies: Wrestling Team Manager, Librarian Assistant
I graduated in the field of computer science where I learned how to repair computers and learned basic computer knowledge.
• Serve as a voting member of Otakorp, Inc., contributing to the governance of Otakon, a prominent East Asian culture convention.
• Collaborate with fellow members to ensure the successful planning and execution of the annual event in Washington DC.
• Engage with diverse stakeholders to promote cultural appreciation and community involvement.
• Assisted in the setup and teardown of the OtaMuseum room at Otakon, a premier East Asian culture convention.
• Engaged with over 40,000 attendees, providing information and answering questions about the OtaMuseum exhibits.
• Collaborated with the OtaMuseum department to enhance visitor experience and promote cultural appreciation.
• Actively participate in Otakorp's Diversity, Equity, and Inclusion committee to foster an inclusive environment.
• Collaborate with team members to develop initiatives that enhance diversity within Otakorp and Otakon.
• Advocate for equitable practices and policies that support underrepresented communities.
• Assisted in the smooth operation of Otakon, a major annual convention attracting over 40,000 attendees.
• Coordinated logistics and provided support to various teams, ensuring an enjoyable experience for all participants.
• Engaged with attendees and exhibitors, fostering a welcoming environment and promoting community interaction.
• Promoted to Otakon Staff.
• Assisted with the load-in and load-out processes for the annual PotterVerse event in Maryland.
• Collaborated directly with logistics and operations department heads to ensure smooth event execution.
• Supported the loading of convention materials into the storage unit, enhancing operational efficiency.
• Currently serving as Co-President of the Waverly Improvement Association, a non-profit organization dedicated to enhancing the Waverly community and surrounding areas in Baltimore City, Maryland.
• Collaborate with community members and stakeholders to identify needs and implement improvement initiatives.
• Lead fundraising efforts to support community programs and projects, fostering a sense of unity and engagement among residents.
• Develop strategic partnerships with local businesses and organizations to enhance community resources and outreach.
• Supported the operational logistics for BronyCon, enhancing attendee experience and event flow.
• Collaborated with team members to ensure smooth execution of convention activities and programming.
• Assisted in coordinating vendor relationships and managing on-site resources to optimize event operations.
• Served as a Corresponding Secretary and General Board Member for the Waverly Improvement Association, a nonprofit organization.
• Actively participated in Board meetings, providing input and voting on community proposals.
• Drafted and sent official correspondence, including letters and emails, to enhance community engagement.
• Collaborated with fellow board members to promote initiatives that benefit the Baltimore area.
• Promoted to Co-President.
• Assisted with the load-in and load-out processes for an annual convention in Maryland.
• Collaborated with team members to ensure smooth operations during the event setup and breakdown.
• Supported the loading of convention materials into the storage unit, maintaining organization and efficiency.
• Provided security staffing for the inaugural (Re)Generation Who event, ensuring a safe environment for attendees.
• Contributed to the logistics and operations department for two consecutive years, enhancing event efficiency.
• Collaborated with a dedicated team to support event execution, demonstrating strong teamwork and problem-solving skills.
• Assisted with pre-con and at-con registration for BronyCon, a popular convention celebrating My Little Pony: Friendship is Magic.
• Engaged with attendees to ensure a smooth registration experience, enhancing overall event satisfaction.
• Collaborated with a diverse team of volunteers, fostering a positive and inclusive environment.
• Assisted with answering emails and addressing attendee inquiries to enhance the overall experience at BronyCon.
• Engaged with community members on forums, providing timely and accurate information.
• Collected and organized data regarding public transit options in downtown Baltimore to facilitate attendee travel.
• Collaborated with fellow board members to shape the strategic direction of Otakorp, Inc.
• Engaged in decision-making processes to enhance the annual Otakon event experience for attendees.
• Contributed to community outreach initiatives, promoting cultural understanding through anime and gaming.
• Assisted in various departments at Otakon, an East Asian culture convention, enhancing attendee experiences.
• Collaborated with fellow staff members to ensure smooth operations during the event.
• Engaged with attendees to provide information and support, fostering a welcoming environment.
Helped out at Otakon. Unpaid volunteer experience. Summer Job.
Helped out at Otakon. Unpaid volunteer experience. Summer Job.
• Implemented security procedures and monitored galleries to ensure a safe environment for visitors.
• Trained new security guards, fostering a knowledgeable and effective team.
• Managed security cameras, alarm panels, and parcel control, enhancing overall museum security.
• Actively participated in the BMA Colleague Motivation team to improve staff engagement.
Helped out at Otakon. Unpaid volunteer experience. Summer Job.
Helped customers with their groceries. Helped customers find items within store.
Stocked items.
Did cleaning duties.
Helped out at Otakon. Unpaid volunteer experience. Summer work.
Web site design working with hardware and software problems and install computers. Summer Job.
Supervise 100 high school food service workers preparing pre-made meals for summer lunch programs. Summer Job.