Bill Stradal

Provide leadership and daily direction to the Las Vegas Loan Registration Team and 2 teams in NC as needed, insuring mortgage insurance certificates/applications are ready for underwriting to review and decision.  Loan pipeline management, insuring SLA* s are met/exceeded. Daily workflow queues review/adjustments, meeting United Guaranty business goals. Achieved/surpassed established department goals, including: meeting productivity and quality metrics on a consistent basis. Providing world-class standard of service to every lender. Acknowledged for managing personnel, achieving all goals as set forth by UG. Interviewing, hiring and training staff. Conducting monthly one on one* s with staff to develop and improve performance.

AVP, Retail Underwriting Manager 2013/2014

Managed Operations Team of 22 Conventional Underwriters. Daily loan pipeline management. Implemented company policy/procedure updates. Adjusted workflow as necessary. Collaborated with Sales Managers and Loan Officers to resolve issues with loans. Direct contact with borrowers as needed.  Acknowledged for meeting/or exceeding underwriting service level agreements utilizing in-depth loan pipeline loan pipeline review and staff management skills.  Managed RESPA/and ECOA reports achieving compliance with federal lending laws and protecting company and customers. 30% increase in reduced turn times by creating successful partnerships with Sales, Processing and closing departments. Review of escalated files, discussing as needed with Underwriters and Risk.

CITIBANK (Continued)
AVP, Retail Mortgage Operations Manager 2011/2013
Managed Operations Team of 16 Processors and Underwriters. Daily loan pipeline management. Developed partnership with sales to increase closings. Interviewing, hiring and training of staff.Exceeded by 10% on average monthly funding commitments in units and volume, via daily positive motivation of staff and communication of monthly team and individual goals and objectives. Developed partnerships with sales teams, within CA and NV divisions, communicating objectives, enabling sales and operations to align and meet timelines for funding goals.120 funded loans for $40M per month on average with monthly pipeline of 400 loans. Created several daily reports for team, providing current accurate loan pipeline information which assisted staff in meeting individual funding goals.

Credit Analyst Managed Nationwide Commercial Loan Referral System. Initial underwriting of all commercial applications received in corporate office. Third-Party Vendor Management.  Executed Credit and Financial Analysis of all Commercial Loans, including SBA and USDA.  Increased number of loan approvals and closings by successfully reviewing and packaging loan files, ensuring all documentation was submitted to a network of funding sources.  Prepared corporate reports for the Managing Director with accurate information regarding overall pipeline turn times, month-to-date closings and loan condition reports indicating delays in closings.

Managed operations consisting of 22 team members. Loan pipeline review via multiple reports, ensuring monthly funding goals met. ECOA/RESPA Management. Interviewing, hiring and training of staff. Branch, Regional and Corporate report management.  Recognized in top 10 of 250+ Operations Managers by achieving unit and volume goals, meeting ECOA timelines, loan turn times, positive borrower surveys and reducing data entry errors.  Acknowledged as Branch Underwriter and as Underwriting/Company Policy expert, increasing loan pipeline turn times.

Employee of the year with Transamerica Financial Services.

18 consecutive months rated the number 1 manager in Ameriquest Mortgage 6 office NM/AZ area