Blue Cross Blue Shield of Massachusetts
- Provides strategic direction and executive leadership for enterprise digital transformation initiatives to drive modernization, increase speed-to-value, and optimize cost structures.
- Oversees multiple value streams and a $22M operational budget, ensuring effective portfolio execution across numerous agile teams delivering customer-focused product and compliance solutions.
- Achieved $2M in annual cost savings through cloud modernization and process automation improvements.
- Enhancing digital product delivery processes, accelerating delivery timelines by 15–20% to improve customer experience and market responsiveness.
- Championing the adoption of agile methodologies to streamline workflows and foster cross-department collaboration for greater organizational efficiency.
- Enabling alignment between enterprise objectives and digital transformation strategies, resulting in measurable business outcomes aligned with organizational goals.