Providing strategic vision, direction, and executive leadership to support a digital transformation driving modernization, optimization, speed to value, and people empowerment.  Strong focus on marrying business objectives, with technology enablers through a close business partnership to generate compelling business value.  Shifting Enterprise Technology from a project to a product delivery paradigm to drive value to the delight of our customers. 

• Overseeing the portfolio execution and technology delivery within a large Value Stream managing multiple scrum teams.
• Leading, defining, and communicating work across teams working toward common business outcomes impacting the entire business unit and products.
• Accountable for holistic application and capability strategy, including the solution architecture and roadmap to drive business outcomes.
• Leading and identifying innovative solutions both internally and in the external marketplace.
• Setting and articulating the vision and strategy effectively to teams and executive-level stakeholders.
• Accountable to drive, manage, implement and track a portfolio of deliverables and enablers such as ‘test and learn' targeted at defining/refining future deliverables, measuring performance, automating across life cycles, and adjusting the overall roadmap of deliverables.
• Supporting prioritized backlogs, addressing risks and dependencies to defined outcomes, and ensuring overall alignment with technology and business strategy.
• Executing judgment by making key trade-off decisions to balance quality, cost, and timelines to maximize value;  while utilizing and adhering to technology standards.
• Building, fostering, and influencing collaborative relationships, with the business areas and key partners.

Lead, empowered, transformed, and mobilized Blue Cross Blue Shield of Vermont's talented Business Applications and Data Management teams.   Responsible for development, enhancement, and support of thirty-one business applications, related integrations,  thousand databases, hundreds of servers, over three hundred data transmissions, and five amazing agile teams. 

• Drove an omnichannel user-centric experience,  platform unification, and software rationalization through a transformative multi-year Salesforce implementation project.  
•  Modernized data exchange, storage, and reporting architecture by facilitating future-focus data cloud-based strategy, architecture, and technology.  
• Transformed teams and processes through agility and continuous improvement with a focus on speed to value. 
• Accelerated business value through lean process efficiency, product, and data stewardship, as well as bold innovation to the delight of our customers. 
• Ensured production operational excellence through the delivery of reliable, stable day-to-day support of applications, databases, data, and data warehouse systems. 
• Responsible for facilitating cost management, savings, and investment opportunities with multi-million dollar operating and capital budgets.

Headed Blue Cross Blue Shield of Vermont's talented Business Applications team, responsible for the development, enhancement, and support of thirty-one business applications, and related integrations.

• Delivered operational excellence with reliable, timely, and effective support of applications systems, meeting and exceeding business service delivery expectations. 
• Accountable for transforming current development and support models to an Agile and DevOps environment.
• Provided strategic leadership on the application architecture, transformation, and digital wellness roadmaps.
• Focused on cost management by managing annual multi-million dollar operating and capital budget within affordability targets.   
• Facilitated a close partnership with business and technology partners through transparency, and collaboration seeking opportunities.  
• Implemented and empowered new team capabilities through broad-scale upskilling and cross-training campaigns.
• Reviewed, and oversaw all vendors and managed service agreements for Business Applications.

Cultivated Mi9's North American Corporate Information Technology Team supporting a fast-paced dynamic multi-billion dollar retail e-commerce industry. 

• Oversaw Corporate Network Engineering, Security and Administration, Technological Purchasing, Vendor Relationships, Desktop Support, documentation, and telecommunications. 
• Guided, advised, and directed the migration of MyWebgrocer Corporate Information Technology to Mi9 Retail Corporate. 
• Supervised time- sensitive Corporate Information Technology projects to successful timely completion. 
• Cultivated and maintained strong working relationships with all key stakeholders throughout the organization to facilitate synergy within and across teams. 
• Served as an internal escalation point for issue resolution and remediation.
• Pioneered and presented in Corporate Leadership Community of Practice whose mission is to sow a culture of service and leadership to drive high performance.

Orchestrated an internationally dispersed team of Database Administrators focused on supporting high availability production database environments within dynamic multi-billion-dollar eCommerce industry.  

• Supported, led, influenced, and motivated the team through an Agile Scrum transformation.  
• Functioned as the database product owner within the Agile process by organizing and maintaining the database team's backlog for regular grooming, prioritization, and transparency.
• Assembled resource scheduling, setting and tracking performance metrics, information dissemination, routine issue resolution, and the removal of blockers in a fast-paced DevOps culture. 
• Championed employees by mentoring, coaching, performance reviews, and goal setting.
• Streamlined process by enforcing a single funnel self-managing ticketing system.
• Inspired, motivated, and facilitated a Corporate Leadership Community of Practice where those that are passionate about leadership can share, learn and inspire and be inspired.  
• Utilized expertise and strength in hiring, leading and growing talent within the database team.

Aligned a cross-functional, geographically distributed, Agile, fast-paced e-commerce software development team focused on building large-scale enterprise software in a multi-billion dollar industry. 

• Cultivated development of next-generation online grocery solutions.
• Managed entire Software Development Lifecycle for products.
• Integrated with the team to evaluate, prioritize, and develop product specifications.
• Tracked project status and communicated progress effectively to internal and external customers.
• Led communications and facilitated development with global sourcing partners.
  
• Championed employees by mentoring, coaching, performance reviews, and goal setting.
  
• Advised, built, and deployed best practice processes and procedures to enhance/support the software development life-cycle.
• Partnered as a key member of our Leadership team helping to define and influence Architecture, Development, Release, and Infrastructure decisions.
• Actively involved in product development utilizing user-centric design.
• Delivered tactical, and strategic leadership planning decisions that fuel the product and build a long-term strategy. 

Led and supported web-focused team on a multi-platform, multi-language technical environment supporting and building proprietary software.  

• Provided technical oversight ensuring technology is properly implemented and utilized.   
• Collaborated with software developers, network administrators, and business users on projects from a database, web design, data security, application performance, data integration, and reporting viewpoints.
•  Developed and implemented database administration policies including maintenance plans, security architecture, and reporting.  
• Created and maintained procedures for security, backup, and capacity planning.

Developed, implemented and maintained database standards for database design, administration, security, backup, capacity planning, and architecture.

Major in Political Science with Minors in Art and Sociology