João Miguel O. Cotrim

Course leadership and teaching responsibilities across undergraduate and master’s programmes in Human Resource Management, Organizational Behaviour, Communication, and Negotiation.

Responsible for the coordination (regency) and delivery of multiple units, with full academic autonomy in syllabus design, pedagogical structure, assessment methods, and course delivery. Teaching integrates academic rigor, applied learning, and responsible leadership principles.

Courses taught:

(A) Recruitment and Selection

Undergraduate – 2nd year

Leadership-driven talent acquisition, evidence-based assessment methods, and ethical decision-making in Human Resource Management.

(B) Work and Organizational Psychosociology

Undergraduate – 1st year

Human behaviour in organizations, psychosocial dynamics of work, and development of adaptive and socially responsible leadership.

(C) Presentation and Negotiation Techniques / Information, Communication and Negotiation Techniques

Undergraduate – shared course (two groups)

Applied communication, negotiation strategy, and ethical influence in managerial contexts.

(D) Critical Topics in Human Resource Management and Organizational Intervention

Master’s – 1st year

Advanced examination of contemporary HRM challenges, organizational change, and organizational intervention strategies.

Teaching philosophy centred on humanistic management, critical reflection, and the development of ethically responsible professionals.

Senior Research Associate within the Dirección de Investigación at Universidad Anáhuac México, contributing to high-impact scientific production in the areas of Responsible Innovation, Ethical Artificial Intelligence, Digital Trust, and Organisational Behaviour.

Activities include:

• • Development and publication of peer-reviewed articles in Q1/Q2 indexed journals (Scopus & Web of Science);

  • Participation in international research networks and collaborative projects;

  • Supervision and mentoring in scientific production when applicable;

  • Representation of Universidad Anáhuac México in international conferences and scientific forums;

  • Contribution to the institution’s research visibility and internationalisation strategy.

Appointment based on scientific merit and research productivity.

Previous appointment:

Professor Investigador (Full Professor equivalent) (Mar 2025 – Sep 2025)

• Serve as an Affiliated Researcher (Profesor Adscrito) and a full member of the Research Group "Impactful Entrepreneurship and Innovation" at EGADE Business School (Tecnológico de Monterrey), contributing to the understanding of determinants that facilitate the development of entrepreneurship and innovation ecosystems for enhanced economic growth and knowledge creation.
• Conduct research on innovation and its various dimensions, exploring its potential contributions to initiatives promoting inclusion, the development of better products and services, and the more efficient operation of markets and institutions.
• Lead research projects in the areas of innovative entrepreneurship, ecosystem for entrepreneurship and innovation, education for entrepreneurship, social entrepreneurship, technological innovation, and regulation of industrial linkages.
• Collaborate with a diverse team of researchers, fostering a collaborative and innovative environment to drive impactful research outcomes.
• Publish research findings in reputable academic journals and present at conferences to contribute to the knowledge base in the field of entrepreneurship and innovation.
• Engage in knowledge dissemination activities, including teaching courses related to entrepreneurship and innovation, mentoring students, and delivering workshops and seminars.
• Maintain clear and concise documentation of research activities, ensuring accuracy and accessibility of research materials for future reference.
• Continuously update knowledge and skills in the field of entrepreneurship and innovation, staying abreast of the latest research trends, methodologies, and theoretical frameworks.

• Co-founded and actively contribute to the EGADE Innovation Community (EIC) at Tecnológico de Monterrey.
• Collaborate with fellow members to foster innovation and entrepreneurship within the business school.
• Organize and participate in events and initiatives aimed at promoting innovation and connecting students with industry professionals.
• Develop and implement strategies to enhance the entrepreneurial ecosystem within the school.
• Facilitate networking opportunities and mentorship programs for aspiring entrepreneurs.
• Actively engage with students and provide guidance on innovation and entrepreneurship-related projects.
• Contribute to the growth and success of the EIC by leveraging expertise and resources.
• Play a key role in establishing the EIC as a leading hub for innovation and entrepreneurship within the business school.

"Foreign Visitant Professor" of Management and Leadership at Tecnológico de Monterrey, Mexico City, Mexico.

I currently teach the following Units: 

• Business Management / Business Leadership / Business Intelligence (also, as a "Course Coordinator").
• Planning, Innovation and Sustainable Strategy.
• Purpose for the Conscious Organization.
• Conscious Businesses (also, as a "Course Coordinator").
• Conscious Leadership (under the format of Executive / Continuing Education).
• Communication that Inspires.
• Leadership for Transformation (also, as a "Course Coordinator").
• Strategic Dimension of Human Capital.
• Talent Management Processes.
• The Role of Businesses in Society.
• Innovation and Value Co-Creation.
• Strategy and Talent.
• Strategic Thinking.

• Actively serving as a reviewer for the Technovation Journal, ensuring high-quality and impactful research publication.
• Evaluated and provided constructive feedback on numerous research submissions, enhancing the overall quality of the journal.
• Collaborated with authors and editorial teams to ensure published articles' clarity, relevance, and rigour.
• Maintained up-to-date knowledge of industry trends and advancements to provide informed reviews.
• Contributed to the journal's reputation for excellence by upholding high standards in the review process.
• Assisted in selecting innovative and relevant research topics, aligning with the journal's mission and goals.
• Demonstrated strong analytical skills in assessing the validity and significance of research findings.
• Fostered a collaborative and supportive environment for authors, promoting continuous improvement and scholarly excellence.

• Actively contribute to the advancement of the academic discipline of management in Europe as an academic member of the European Academy of Management (EURAM).
• Engage in enriching debates and discussions on various research management themes and traditions, leveraging the diverse perspectives of members from 60 countries in Europe and beyond.
• Stay updated with the latest developments and trends in management research, ensuring a continuous enhancement of knowledge and expertise.
• Collaborate with fellow members to foster a culture of intellectual exchange and collaboration, promoting the growth and development of the management field.
• Participate in conferences, workshops, and seminars organized by EURAM, presenting research findings and contributing to the dissemination of knowledge.
• Contribute to the academic community by publishing research papers and articles in reputable journals, thereby enhancing the reputation and impact of EURAM.
• Actively engage in networking activities, building connections with fellow academics and researchers to facilitate collaboration and knowledge sharing.
• Promote the values and mission of EURAM, advocating for the importance of management research and its impact on society and organizations.

• Actively participated as a reviewer for the Annual International Conference, "EURAM 2024," organized by the European Academy of Management.
• Evaluated and provided feedback on research papers and presentations, contributing to the selection of high-quality content for the conference.
• Demonstrated strong attention to detail and critical analysis skills in assessing the academic merit and relevance of submissions.
• Collaborated effectively with fellow reviewers and conference organizers to ensure a smooth and successful event.
• Contributed to the advancement of knowledge and research in the field of management through active involvement in the conference review process.
• Maintained professionalism and confidentiality in handling sensitive and confidential information.
• Demonstrated a commitment to academic excellence and the promotion of scholarly discourse within the management community.

• Serve as a member of the Evaluation Panel for the prestigious "Deloitte Best Mexican Companies" block, contributing expertise and insights to assess the academic presentations of students from Tecnológico de Monterrey.
• Evaluate and provide feedback on the academic presentations of students, ensuring adherence to high standards of quality and excellence.
• Contribute to the selection process of the best Mexican companies, utilizing a comprehensive evaluation framework to identify top performers.
• Collaborate with fellow panel members to ensure fair and unbiased evaluation of student presentations, fostering a culture of transparency and integrity.
• Maintain clear and effective communication with students, providing constructive feedback to support their academic growth and development.
• Consistently adhere to the guidelines and protocols established by the Evaluation Panel, ensuring consistency and fairness in the evaluation process.
• Diligently review and assess academic presentations, paying attention to detail and accuracy to ensure the highest level of evaluation accuracy.
• Contribute to the continuous improvement of the evaluation process, sharing insights and recommendations with the Evaluation Panel to enhance the overall effectiveness and impact of the program.

• Role Overview: Co-lead and oversee the Conscious Business Courses Concentration, guiding students in the principles of Conscious Capitalism across five foundational modules.
• Core Modules: 
  1. 1. The Context of Conscious Business: Introduction to conscious business's values, history, and purpose.
     2. Purpose and Interest Groups: Exploration of purpose-driven business and stakeholder alignment.
     3. Leadership and Culture for Conscious Business: Fostering conscious leadership and a supportive organisational culture.
     4. Management of Conscious Business Practices, Corporate Governance, Business Models, and Financing: Practical strategies and models for managing conscious business operations.
     5. Management of the Impact of Conscious Businesses: Approaches to measure and maximize the societal impact of conscious business activities.
• Key Responsibilities:
  • Develop, manage, and align the syllabus across all five modules to ensure a cohesive learning experience.
  • Coordinate with fellow professors to maintain curriculum consistency and high academic standards.
  • Establish and maintain collaborative relationships with Trainer Partners, enhancing course content with industry insights and applied perspectives.
  • Deliver Challenge-Based Lectures to encourage experiential learning, engaging students in practical problem-solving around conscious business practices.

• Assume full responsibility as the Course Coordinator for "Business Leadership"/"Business Management"/"Business Intelligence" at Tecnológico de Monterrey, overseeing all aspects of the course and coordinating the work of other faculty members.
• Develop and implement a comprehensive course syllabus, ensuring alignment with program objectives and industry standards.
• Establish a clear timeline for conducting various components of the course, including lectures, assignments, and examinations, ensuring efficient and effective delivery of content.
• Collaborate with faculty members to ensure consistency in teaching methodologies and assessment practices, fostering a cohesive learning experience for students.
• Conduct regular evaluations and assessments to measure student progress and provide timely feedback, facilitating their growth and development.
• Maintain accurate and up-to-date records of student performance, ensuring the fair and accurate awarding of grades.
• Communicate course expectations and requirements to students in a clear and concise manner, avoiding technical jargon for better understanding.
• Diligently proofread all course materials and documentation, ensuring accuracy and professionalism in all communications.

• Currently serving as a Professor of Continuing and Executive Education/Business Programs at Tecnológico de Monterrey, specializing in Conscious Leadership.
• Develop and deliver engaging and informative modules on Conscious Leadership, equipping participants with the necessary skills and knowledge to excel in their professional roles.
• Collaborate with industry experts and professionals to design curriculum and course materials that align with current business trends and best practices.
• Facilitate interactive and dynamic classroom discussions, fostering a collaborative learning environment and encouraging active participation from students.
• Provide personalized guidance and mentorship to students, supporting their professional development and helping them achieve their career goals.
• Maintain clear and concise communication with students and colleagues, ensuring a smooth and efficient learning experience.
• Conduct thorough assessments and evaluations of student performance, providing constructive feedback and recommendations for improvement.
• Stay updated with the latest research and developments in Conscious Leadership, continuously enhancing my own knowledge and expertise in the field.

• Actively contribute as a reviewer for the Journal of Business Research, ensuring the publication of rigorous, relevant, and impactful research.
• Evaluate research submissions within the field of business, examining a wide range of decision contexts, processes, and activities, and providing insightful feedback to authors.
• Engage in meaningful debates and discussions with fellow reviewers and editors, fostering an environment of critical thinking and knowledge exchange.
• Contribute to the development of conceptual thinking and practical applications by identifying research that has the potential to make a difference in academia and practice.
• Collaborate with scholars, researchers, executives, and policy makers to bridge the gap between theoretical findings and real-world business challenges.
• Maintain clear and concise communication in all interactions, ensuring that feedback and recommendations are easily understood by authors and stakeholders.
• Adhere to the journal's guidelines and standards, maintaining consistency and professionalism in all review activities.
• Dedicate time and effort to staying updated with the latest research trends and advancements in the field of business, enhancing the quality and relevance of review contributions.

• Coordinate the implementation of challenge-based learning in the "Leadership for Transformation" course at Tecnológico de Monterrey, fostering the development of essential skills such as collaboration, resilience, communication, decision-making, leadership, and frustration tolerance.
• Lead a team of faculty members in the design and execution of the challenge-based learning format, ensuring the integration of real-life problematic situations into the curriculum.
• Identify and research challenges in various fields, such as water scarcity, waste accumulation, and unsustainable practices, to provide students with meaningful and impactful learning experiences.
• Transition from a traditional teaching approach to a mentorship role, guiding students and participating in research as part of the team seeking solutions to challenges.
• Collaborate with a multidisciplinary team of experts to address the complexity of challenges in challenge-based learning, leveraging diverse perspectives and expertise.
• Develop a comprehensive plan for collaborative work, including work schemes, team collaboration strategies, idea implementation processes, and logistical considerations.
• Utilize a variety of evaluation techniques and tools, such as surveys, rubrics, checklists, and interviews, to assess student performance and measure the effectiveness of challenge-based learning.
• Ensure clarity and comprehensibility of course materials and instructions, avoiding jargon and technical terms that may hinder student understanding.
• Diligently proofread all course components, exams, and grading materials to ensure accuracy and professionalism.

• Served as a Guest Professor at IPAM, delivering lectures and facilitating discussions on the module "SDGs: Social, Environmental and Economic Impact" as part of the Post-Graduate Program in "Sustainable Development."
• Developed and delivered engaging and informative lectures, fostering a deep understanding of the social, environmental, and economic impact of sustainable development.
• Facilitated interactive discussions and debates, encouraging critical thinking and the exchange of ideas among students.
• Collaborated with fellow professors and program coordinators to ensure the seamless integration of the module into the overall curriculum.
• Maintained clear and concise communication with students, providing guidance and support to enhance their learning experience.
• Avoided technical jargon, ensuring that complex concepts were explained in a manner easily comprehensible to students from diverse backgrounds.
• Proofread all course materials and documentation, ensuring accuracy and clarity in content delivery.
• Demonstrated a commitment to continuous learning and professional development, staying updated with the latest research and trends in sustainable development.

• Engage in science diplomacy and facilitated the exchange of scientific knowledge between ASPPA and educational institutions and companies in the field of innovation and new technologies, resulting in the implementation of agreements, events, conferences, and partnerships.
• Served as a guest moderator for 8 webinars focused on the 17 UN Sustainable Development Goals (SDGs), contributing to the promotion of sustainability and raising awareness about important global issues (one may consult these at: https://www.youtube.com/@asppae.v.-pos-graduadospor7524/videos).
• Collaborated with high-profile individuals, including the Ambassador and candidate for the Presidency of the Republic of Portugal, Ana Gomes, and the Ambassador of Portugal in Germany, Francisco Ribeiro de Menezes, to ensure the success of the webinars (one may consult these at: https://www.youtube.com/@asppae.v.-pos-graduadospor7524/videos).
• Conducted interviews with Portuguese nationals residing in Germany for the "Podcast Alma Lusa," highlighting their achievements and contributions to scientific research in prominent institutions (one may consult these at: https://www.youtube.com/@asppae.v.-pos-graduadospor7524/videos).
• Maintained clear and concise communication throughout all responsibilities and activities, avoiding jargon and ensuring understanding by a diverse audience (one may consult these at: https://www.youtube.com/@asppae.v.-pos-graduadospor7524/videos).
• Proofread all written materials, including webinar content and podcast interviews, to ensure accuracy and professionalism.
• Consistently demonstrate a commitment to promoting science, sustainability, and the exchange of knowledge between different stakeholders.

• Delivered engaging and informative seminars on "The Sharing Economy: its origin, reach, and repercussions to businesses, human resources, and sustainability of the planet" as an invited speaker at ISCTE - Instituto Universitário de Lisboa.
• Collaborated with Prof. Dr. Francisco Nunes in the curricular unit of Strategic Management of Human Resources in the Master of Management program.
• Provided valuable insights and perspectives on the topic, fostering critical thinking and stimulating discussion among students.
• Maintained a clear and concise presentation style, ensuring that complex concepts were easily understood by the audience.
• Demonstrated expertise in the subject matter through in-depth research and preparation for each seminar.
• Consistently received positive feedback from students and faculty for the relevance and quality of the content delivered.
• Ensured consistency and professionalism in all communication and documentation related to the seminars.
• Proofread all materials and presentations to ensure accuracy and clarity of information.

• Conduct comprehensive reviews of scholarly articles related to environmental, cultural, economic, and social sustainability, ensuring the publication of high-quality research in the field.
• Provide constructive feedback and recommendations to authors, contributing to the improvement and refinement of their work.
• Stay updated with the latest developments and trends in sustainability research, ensuring the journal remains at the forefront of the field.
• Collaborate with the editorial team to maintain the journal's high standards and reputation.
• Follow strict guidelines and adhere to ethical standards in the review process, ensuring fairness and integrity.
• Communicate effectively with authors and editors, maintaining clear and professional correspondence.
• Proofread and edit reviews for clarity, accuracy, and adherence to journal guidelines.
• Contribute to the continuous improvement of the review process and journal policies.

• Actively participate as a mentor on the MentorSelector platform, providing guidance and support to mentees in their personal and professional development.
• Share valuable insights and experiences with mentees, helping them navigate their career paths and make informed decisions.
• Foster meaningful relationships with mentees, offering ongoing support and encouragement to help them achieve their goals.
• Utilize effective communication skills to connect with mentees from diverse backgrounds and industries, ensuring clear and concise guidance.
• Contribute to the enrichment of lives by sharing knowledge, expertise, and resources with mentees, empowering them to reach their full potential.
• Maintain professionalism and integrity in all interactions with mentees, adhering to the values and mission of MentorSelector.
• Stay updated with industry trends and best practices, continuously expanding my knowledge and skills to provide relevant and up-to-date guidance.
• Actively promote the MentorSelector platform, encouraging mentees to join and benefit from the valuable mentorship opportunities available.

• Serve as a mentor for social impact projects at IES-Social Business School, empowering and inspiring social entrepreneurs at various stages of their initiatives.
• Facilitate knowledge sharing and networking opportunities through the IES mentoring programs, providing tools, motivation, and moments of collaboration.
• Leverage expertise and field experience to contribute to the development of social entrepreneurship initiatives, fostering innovation and sustainable business practices.
• Collaborate with INSEAD, a globally renowned business school, to deliver high-quality knowledge and pedagogical content to program participants.
• Maintain clear and effective communication with mentees, ensuring they receive valuable guidance and support in their social impact endeavors.
• Participate in regular sharing sessions, providing insights and experiences to enrich the learning and growth of mentees.
• Contribute to the continuous improvement of the mentoring programs, offering feedback and suggestions for program enhancement.
• Ensure accuracy and professionalism in all program-related documentation and materials, proofreading for errors and clarity.

• Serve as an esteemed member of the Editorial Board for the Independent Journal of Management & Production, contributing to the international dissemination of relevant works in the fields of Administration, Engineering of Production, Mechanics, Economics, Agricultural and Natural Resources, and Science Technology Information.
• Conduct rigorous peer review of submitted articles, ensuring the highest standards of quality and relevance are maintained.
• Collaborate with the international scientific community to select and publish exceptional research papers, fostering the advancement of theoretical and empirical research.
• Maintain regular communication with authors, providing constructive feedback and guidance to enhance the quality and impact of their work.
• Contribute to the mission of the journal by actively participating in discussions and decision-making processes related to the selection and publication of articles.
• Ensure clarity and consistency in all editorial communications, avoiding jargon and industry-specific terms for better understanding by a diverse readership.
• Proofread all published articles and materials to ensure accuracy, professionalism, and error-free presentation.
• Continuously stay updated with the latest developments and trends in the fields covered by the journal, contributing to the growth and reputation of the publication.

• Assisted in the management of Horizon 2020, the EU's framework program for research and innovation, ensuring the smooth operation of research projects and the effective allocation of funds.
• Provided support to funding applicants, beneficiaries, and independent experts, addressing their inquiries and providing guidance throughout the application and evaluation process.
• Maintained regular communication with beneficiaries of EU funds, ensuring their compliance with program requirements and facilitating the timely disbursement of funds.
• Managed the European Commission research enquiry service, promptly responding to questions from grant applicants, EU-funded researchers, and the general public, ensuring accurate and helpful information.
• Supported independent experts in evaluating project proposals competing for EU research funds, contributing to the selection of high-quality projects with significant potential for innovation and impact.
• Assisted in the legal and financial validation of program participants, ensuring compliance with EU regulations and guidelines.
• Conducted research and analysis to assess the marketability of Earth Observations (EO) projects within the framework of Horizon 2020 and FP7, providing valuable insights and recommendations for future funding decisions.
• Maintained accurate and comprehensive documentation of all activities and responsibilities, ensuring transparency and accountability in the management of EU research grants.

• Successfully converted customer contact requests into face-to-face meetings, resulting in increased sales and customer satisfaction.
• Efficiently managed online chat operations, providing prompt and accurate assistance to customers and resolving their queries effectively.
• Assigned leads to appropriate teams, ensuring efficient distribution of workload and timely follow-up on customer inquiries.
• Generated detailed reports on lead outcomes, providing valuable insights for process improvement and decision-making.
• Maintained clear and concise communication with customers, avoiding industry jargon and ensuring their understanding of the assistance provided.
• Consistently proofread all correspondence and reports, ensuring accuracy and professionalism in all customer interactions.
• Demonstrated strong organizational skills, effectively managing multiple tasks and priorities to meet deadlines and exceed customer expectations.
• Actively contributed to team meetings and brainstorming sessions, providing valuable input and suggestions for process optimization and customer service enhancement.

• Provided external advisory to the CEO of ALCR Business Group on restructuring and directing Human Resources practices and objectives, resulting in the development of an employee-oriented, high-performance culture.
• Collaborated with the executive management team to originate and implement Human Resources strategies that emphasized empowerment, quality, productivity, goal attainment, and the recruitment and development of a superior workforce.
• Coordinated the implementation of services, policies, and programs through the Human Resources staff, ensuring alignment with organizational goals and objectives.
• Advised ALCR managers on Human Resources issues, providing guidance and support in areas such as employee relations, performance management, and talent acquisition.
• Maintained clear and effective communication with stakeholders, ensuring a consistent understanding of Human Resources practices and objectives.
• Ensured compliance with relevant employment laws and regulations, mitigating legal risks and promoting a fair and inclusive work environment.
• Proofread all official documentation and communications, ensuring accuracy and professionalism in all Human Resources materials.
• Demonstrated a commitment to ongoing professional development, staying updated on best practices and emerging trends in Human Resources management.

• Secured an ISCTE Internal Grant to teach "Team Management" to graduate students in Business Administration, Economics, and Accounting, enhancing their knowledge and skills in effective team leadership.
• Developed and delivered engaging lectures, incorporating real-world examples and case studies to facilitate practical application of concepts.
• Received positive feedback from students, with evaluations consistently rating my teaching style and clarity of instruction as excellent.
• Created and implemented assessments and assignments that effectively measured students' understanding and application of course material.
• Fostered a collaborative and inclusive learning environment, encouraging active participation and open discussion among students.
• Maintained clear and concise communication with students, addressing questions and concerns promptly and effectively.
• Ensured consistency and accuracy in grading and feedback, providing constructive criticism and guidance for improvement.
• Actively pursued professional development opportunities, attending conferences and workshops to stay updated with the latest teaching methodologies and techniques.

• Contributed as a freelance columnist for Executive Digest, producing impactful articles on a wide range of subjects.
• Conducted thorough research and analysis to ensure the accuracy and relevance of each article.
• Demonstrated strong writing skills and the ability to effectively communicate complex ideas to a diverse audience.
• Created engaging and informative content that resonated with readers and generated positive feedback.
• Collaborated with editors and other team members to meet deadlines and deliver high-quality articles.
• Maintained a consistent writing style and adhered to the publication's guidelines and standards.
• Developed a deep understanding of business-related topics and trends, allowing for the creation of insightful and thought-provoking content.
• Received recognition for the quality and impact of the articles, contributing to the reputation and success of Executive Digest.

• Served as a Visiting Professor at B.I. International, delivering lectures on "Local and International Businesses & Scenarios" as part of the Post-MBA International Program in Global Management and Entrepreneurship & Innovation.
• Developed and delivered engaging and informative lectures, fostering a dynamic learning environment and promoting active student participation.
• Designed and implemented course curriculum, ensuring alignment with program objectives and industry best practices.
• Facilitated discussions and debates, encouraging critical thinking and the exploration of diverse perspectives.
• Provided mentorship and guidance to students, supporting their academic and professional development.
• Maintained open and effective communication with students and colleagues, fostering a collaborative and inclusive learning environment.
• Ensured accuracy and clarity in all course materials and assessments, promoting a comprehensive understanding of the subject matter.
• Diligently proofread all course materials and assignments, ensuring they were error-free and met the highest standards of quality.

• Successfully managed the invoice registering process for the Spain process, consistently achieving 70% of the required monthly registrations.
• Demonstrated exceptional performance by registering 100% of the required invoices for the Switzerland process on a monthly basis.
• Acted as a reliable backup player for the Belgium process, registering 10% to 20% of the required invoices each month.
• Received consistent evaluations as an Excellent/Very Good performer every three months, reflecting my dedication and high-quality work.
• Handled various accounting tasks, including reporting unallocated cash trends, managing debit balances, and conducting payment runs.
• Processed manual payments for the Germany, Belgium, and Netherlands processes, ensuring accurate and timely transactions.
• Conducted financial month/year-end reconciliations, ensuring the accuracy and completeness of financial records.
• Effectively managed queries from suppliers, providing prompt and satisfactory resolutions.
• Conducted banking reconciliations, ensuring the accuracy and integrity of financial transactions.
• Maintained clear and professional communication with suppliers, fostering positive relationships and ensuring smooth business operations.