Ahmad Kassem Ali

• Spearheaded the establishment and management of the leasing department for a 605-unit residential compound, achieving full occupancy and exceeding yearly leasing targets.
• Oversee all aspects of property management, including tenant relations, community engagement, and services, ensuring a high standard of resident satisfaction.
• Developed and implemented proactive marketing and leasing strategies, resulting in a 39% increase in rental income and 20% reduction in vacancy rates.
• Led day-to-day operations, including all aspects of property management, including tenant relations, community engagement, and services, ensuring seamless operations and tenant satisfaction. 
• Built and maintained strong relationships with tenants, leading to a 27% increase in lease renewals and fostering a positive community environment.
• Utilized Yardi, Skwid and CRM systems and tools for property management, improving operational efficiency and data-driven decision-making by 32%.
• Drive marketing initiatives to attract prospective tenants, utilizing innovative approaches to enhance property visibility and appeal.
• Coordinated with cross-functional teams, including the Board of Directors and maintenance teams to ensure timely resolution of resident concerns and maintain the property in prime condition.
• Manage financial and occupancy reports, analyze leasing metrics, and develop action plans to achieve and exceed business objectives.

• Led strategic sales initiatives that drove business development and managed key accounts, resulting in a 20% increase in bookings.
• Coordinated targeted marketing campaigns that contributed to a 19% growth in room occupancy and overall revenue.
• Trained and mentored sales teams, achieving a 20% increase in sales team performance and professional growth.
• Developed and implemented sales strategies tailored to market trends, enhancing competitive positioning and customer engagement.
• Fostered strong relationships with key clients, ensuring high levels of satisfaction and loyalty, which led to repeat business.
• Analyzed market data to identify opportunities for growth, leading to the successful expansion of the customer base.
• Communicated effectively with team members and stakeholders, avoiding industry jargon to ensure clarity and understanding.

• Managed leasing operations, successfully securing high-value contracts with multinational corporations, which resulted in an 12% increase in occupancy.
• Developed and executed targeted marketing strategies, significantly enhancing property visibility and driving tenant acquisition.
• Led a team of sales professionals, fostering a collaborative environment that consistently exceeded sales targets.
• Implemented customer relationship management techniques, improving client retention rates by 7.5%.
• Conducted market analysis to identify trends and opportunities, tailoring marketing efforts to maximize impact and reach.

• Successfully spearheaded the launch of the Saudi Arabian branch, establishing a robust market presence and driving a 33% increase in sales within the first year.
• Recruited, trained, and led a high-performing sales team, aligning team objectives with company goals to ensure consistent achievement of sales targets.
• Fostered strong relationships with key stakeholders and clients, contributing to sustained business growth and customer loyalty.
• Utilized strategic market analysis to identify opportunities for expansion and growth, resulting in increased market share.
• Ensured all training materials and documentation were error-free and aligned with company standards, enhancing the effectiveness of training sessions.
• Demonstrated leadership and adaptability in a dynamic market environment, consistently achieving and exceeding sales objectives.

• Played a key role in sales initiatives that led to a 15% increase in bookings, significantly boosting customer acquisition and revenue growth.
• Collaborated in the development and execution of strategic sales plans, directly contributing to the hotel's overall success and financial performance.
• Cultivated strong relationships with clients, enhancing customer satisfaction and fostering long-term partnerships.
• Maintained consistency in sales reporting and documentation, ensuring a professional and error-free presentation.
• Utilized effective communication skills to present sales proposals and negotiate contracts, achieving favorable outcomes for the hotel.

Master's Degree in Blockchain and Crypto - Nuclio Digital School | Barcelona, Spain | December 2022

Bachelor's Degree in Business Management & Marketing - Arab Open University (AOU) | Riyadh, Saudi Arabia