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Director of Sales & Marketing & Interim Admissions Director *Contract Position*

Serenity Estates Rehabilitation & LTC Lincolnshire
2024-092025-02
  • Development and execution of comprehensive sales and marketing strategies to drive patient admissions and increase facility census.
  • Management of the interim admissions department, ensuring seamless operations aligned with organizational objectives.
  • Collaboration with key stakeholders and leveraging an existing network to build a strong book of business and foster partnerships.
  • Contribution to improving overall operational performance during a 90-day contract period through leadership in sales, marketing, and admissions processes.

Regional Director of Territory Sales

Abcor Skilled Home Health & Home Care Arlington Heights
2021-102024-09
  • Managed territories in need specifically driving business development and strategies.  Successful negotiation tactics resulting in agency's first satellite offices placed in senior living communities as preferred provider eliminating competitor presence.
  • Developed and implemented targeted sales plans, ensuring alignment with company objectives and growth initiatives.
  • Monitored key performance indicators across the territory to identify trends, optimize sales processes, and improve overall efficiency.
  • Cultivated relationships with key stakeholders and prospective clients to expand market presence and support revenue growth.

Community Outreach & Business Development

Best Care Home Health - Lincolnwood
2020-122021-10
  • Opened and maintained census goals for new division of agency for community-based parient referrals outside of their current census of senior communities only. We were success in developing three more territories with this strategy. 
  • Community engagement and relationship-building to foster awareness of home health services.
  • Development and execution of strategies to attract new business opportunities and partnerships.
  • Creation of detailed progress reports to document project impacts and identify areas requiring improvement.
  • Initiation of targeted campaigns aimed at increasing service visibility within the Lincolnwood area.

Hospital Liaison & Patient Coordinator

Villa Healthcare - Skokie
2018-082020-12
  • Collaboration with regional leaders to implement strategic plans, resulting in enhanced business opportunities.
  • Liaison role between physicians and insurance companies, optimizing patient care coordination.
  • Development of educational materials tailored for specific demographics, improving patient understanding and engagement.
  • Monitoring and analysis of referral sources to refine outreach strategies, achieving measurable improvements in outcomes.
  • Facilitation of effective communication among patients, families, and medical professionals to ensure seamless transitions in care.
  • Oversight of processes aimed at enhancing overall patient satisfaction and healthcare delivery efficiency.

Admissions & Inside Sales

Victory Centre of Galewood Senior Living Chicago
2017-092018-08
  • Coordinated efforts with nutritionists and trainers to create integrated client support plans aimed at improving overall wellbeing.
  • Maintained comprehensive and accurate client records to ensure personalized care and streamlined future reference processes.
  • Developed tailored solutions designed to enhance clients' routines, health, and overall quality of life.
  • Organized and facilitated workshops focused on personal development and healthy living practices to drive community engagement.

** All work experience PREVIOUS to this was while living in Florida and can be provided if needed and per request **

Associates In Science (AS)

St. Petersburg College
Jan 1996Nov 1998

• Nursing Program

• CPR

• CORE Certification